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- Tasks: Assist customers in both German and English, providing top-notch service and support.
- Company: Leading recruitment agency in Greater London with a fun and supportive culture.
- Benefits: Competitive salary of £26,312, hybrid work schedule, and a vibrant work environment.
- Why this job: Join a dynamic team and enhance your language skills while helping customers.
- Qualifications: Fluency in German and English, with strong customer service skills.
The predicted salary is between 26312 - 36837 £ per year.
A leading recruitment agency in the Greater London area is looking for a permanent Customer Service Advisor who can communicate fluently in both German and English. The successful candidate will be responsible for responding to customer queries via various channels, providing exceptional service while translating between both languages.
This role comes with a competitive salary of £26,312 per annum, requires 40 hours per week on a hybrid working schedule, and offers a supportive and fun work environment.
Bilingual German–English Customer Advisor (Hybrid) employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual German–English Customer Advisor (Hybrid)
✨Tip Number 1
Make sure you brush up on your language skills before the interview. Practise common customer service scenarios in both German and English so you can switch between languages seamlessly. This will show them you're not just bilingual, but also ready to tackle any customer query!
✨Tip Number 2
Research the company culture and values. When you know what they stand for, you can tailor your responses to fit their vibe during the interview. Plus, it’ll help you decide if this is the right place for you!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're genuinely interested in the role and the company. Ask about their hybrid working model or how they support their team in providing exceptional customer service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it’s a great way to stay updated on new opportunities that match your skills!
We think you need these skills to ace Bilingual German–English Customer Advisor (Hybrid)
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both German and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV: We want to see how your skills match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and any relevant roles that demonstrate your ability to handle queries effectively.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Keep it engaging and personal. Let us know why you’re excited about this role and how you can contribute to our fun and supportive work environment.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you promptly!
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice your language skills before the interview. Try having a conversation with a friend or even recording yourself speaking to ensure you’re comfortable switching between the two languages.
✨Know the Company and Its Values
Research the recruitment agency and understand its mission and values. This will help you tailor your answers to show how you align with their culture. Plus, it’ll impress them that you’ve done your homework!
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service. This will demonstrate your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
