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- Tasks: Provide exceptional customer support to French and Dutch-speaking clients.
- Company: Dynamic recruitment agency in London with a focus on customer care.
- Benefits: Competitive salary, training, holidays, and exclusive discounts.
- Why this job: Join a passionate team and help customers while enjoying food-related products.
- Qualifications: Fluency in French and Dutch with strong communication skills.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 27000 - 31000 £ per year.
A recruitment agency in London seeks a Multi Lingual Customer Careline Advisor fluent in French and Dutch. This role involves providing top-notch customer support to Benelux consumers for various products, handling queries and complaints with empathy.
The ideal candidate has strong communication skills in these languages along with a passion for food.
Competitive salary of £29,500 per annum, training provided, and various attractive benefits including holidays and discounts are offered.
Bilingual French & Dutch Customer Care Advisor, London employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual French & Dutch Customer Care Advisor, London
✨Tip Number 1
Make sure to brush up on your language skills before the interview. Practise speaking French and Dutch with friends or through language apps. This will help you feel more confident when answering questions in both languages.
✨Tip Number 2
Research the company and its products thoroughly. Knowing what they offer will allow you to tailor your responses during the interview and show that you're genuinely interested in the role and the brand.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle specific queries or complaints, especially those related to food products. This will demonstrate your problem-solving skills and empathy during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Bilingual French & Dutch Customer Care Advisor, London
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in both French and Dutch. We want to see how you can use these languages to connect with our customers, so don’t hold back on showcasing your communication skills!
Be Personable and Empathetic: In your application, let us know about your experience in customer service. We’re looking for someone who can handle queries and complaints with empathy, so share any relevant stories that demonstrate your ability to connect with customers.
Passion for Food is Key: Since this role involves supporting consumers with food products, it’s a great idea to express your passion for food in your application. Tell us about your favourite dishes or culinary experiences that make you excited about this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and Dutch, make sure to practice speaking and writing in these languages before the interview. You might be asked to demonstrate your language skills, so consider preparing a few common customer service scenarios in both languages.
✨Know the Products Inside Out
Familiarise yourself with the products you'll be supporting. Research the company’s offerings and think about how you would handle specific queries or complaints related to those products. This will show your passion for food and your commitment to providing excellent customer care.
✨Empathy is Key
Customer care is all about understanding and addressing customer needs. Prepare examples from your past experiences where you successfully handled difficult situations with empathy. This will demonstrate your ability to connect with customers and resolve their issues effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training processes, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
