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For Companies At a Glance
- Tasks: Manage customer accounts and drive sales through calls and emails.
- Company: Join a dynamic company that supplies equipment to businesses and local authorities.
- Benefits: Enjoy a competitive salary, bonus scheme, and a supportive team environment.
- Why this job: Perfect for those who love building relationships and want to make an impact in sales.
- Qualifications: Experience in customer relationship management and sales is essential.
- Other info: Work hours are Monday to Friday, with a focus on teamwork and achieving targets.
The predicted salary is between 24000 - 36000 £ per year.
Do you have experience in customer relationship management? Owning a portfolio of customers? Working in sales and gaining new business? We'd love to hear from you!
We are looking for an enthusiastic Account Manager to join a busy outbound sales team. The Company specialises in the distribution of equipment and supplies for companies and local authorities.
Salary: £28,875 + bonus scheme which is based on invoiced turnover and product margin and is paid both quarterly and annually.
Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm
The Role
You will manage a portfolio of accounts with your main responsibility being to manage both potential and existing users to secure the business as one of their preferred suppliers. You will do this through regularly calling your customers, responding to emails, speaking with other departments and ensuring their requirements are met. There will be a mixture of both maintaining good relationships with key accounts and also looking for potential new business.
Key Responsibilities
- Deliver the sales target for your portfolio of accounts
- To outbound call all of your customers with a clear goal to secure incremental sales
- To identify new sites and users within the account base and to convert these into sales revenue
- To understand the needs of your customers and secure the company as their Preferred Supplier
- To network at all levels within the Company to ensure that the necessary support is provided to your accounts
- To maintain accurate, comprehensive and up to date account records for your customers
- To work as a team to achieve targets
Competencies required for the role
- The ability to persuade, influence and sell
- Strong self-motivation and the desire to outperform targets
- Strong customer relationship building skills
- Ability to gain credibility and trust from your customers
Outbound Account Manager employer: South West Recruitment Ltd
Contact Detail:
South West Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Account Manager
✨Tip Number 1
Familiarise yourself with our company and the products we offer. Understanding our equipment and supplies will help you engage more effectively with potential customers and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your outbound calling techniques. Since this role involves a lot of phone communication, honing your skills in building rapport quickly over the phone can set you apart from other candidates.
✨Tip Number 3
Network within your existing contacts and industry. Building relationships before applying can give you insights into our company culture and potentially even referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss your previous sales successes in detail. Be ready to share specific examples of how you've met or exceeded targets, as this will showcase your ability to deliver results in a similar role.
We think you need these skills to ace Outbound Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer relationship management and sales. Use specific examples that demonstrate your ability to manage a portfolio of customers and secure new business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities, such as delivering sales targets and building strong customer relationships.
Highlight Relevant Skills: In your application, emphasise skills like persuasion, influence, and self-motivation. Provide concrete examples of how you've successfully built relationships and achieved sales targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager.
How to prepare for a job interview at South West Recruitment Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles and how you successfully managed customer relationships. Highlight specific examples where you exceeded targets or secured new business, as this will demonstrate your capability in the outbound sales environment.
✨Understand the Company’s Products
Research the company’s equipment and supplies thoroughly. Being knowledgeable about their offerings will not only impress the interviewers but also help you articulate how you can effectively sell these products to potential clients.
✨Demonstrate Relationship-Building Skills
Prepare to share examples of how you've built and maintained strong relationships with clients in the past. Discuss your approach to understanding customer needs and how you’ve ensured their satisfaction, as this is crucial for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, sales targets, or the company’s growth plans. Asking questions shows your interest in the role and helps you assess if it’s the right fit for you.
