At a Glance
- Tasks: Provide housing advice and prevent homelessness for vulnerable individuals.
- Company: Join Dorset Council's Housing Service and make a real difference.
- Benefits: Competitive hourly rate, flexible remote work, and valuable experience.
- Other info: Opportunity to work in a supportive team and grow your career.
- Why this job: Help those in need while enhancing your skills in housing legislation.
- Qualifications: Experience in housing services and strong communication skills required.
The predicted salary is between 25 - 30 £ per hour.
We are seeking a dedicated and experienced Housing Caseworker to join Dorset Council's Housing Service on a temporary 12-week contract. This is a remote role, offering an excellent opportunity to make a meaningful impact by providing comprehensive housing advice and homelessness prevention services. If you have a strong understanding of housing legislation and a passion for supporting vulnerable individuals, we encourage you to apply.
Contract Type: Temporary (12 weeks)
Location: Remote
Hours: 37 hours per week (Monday to Friday)
Responsibilities
- Providing tailored housing advice and homelessness prevention services in line with current housing legislation.
- Managing a caseload of customers who are homeless or at risk of homelessness, ensuring accurate and up-to-date case records.
- Conducting homelessness investigations, making statutory decisions, and arranging temporary accommodation when necessary.
- Developing and maintaining Personal Housing Plans to prevent or relieve homelessness.
- Collaborating with landlords, attending court, sourcing alternative housing options, and working with partner agencies to prevent homelessness.
- Offering advice on welfare benefits, debt management, income maximisation, and employment, while signposting to specialist agencies as needed.
- Building strong relationships with internal teams and external partners, including Adult and Children's Services, health services, probation, police, and housing providers.
- Supporting vulnerable individuals, including 16-17-year-olds, care leavers, and clients with complex needs, in line with established protocols.
Qualifications
- Previous experience working within a local authority housing service or registered housing provider.
- Strong knowledge of housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2018.
- Proven ability to prevent homelessness using a variety of practical tools and techniques.
- Experience managing a complex caseload independently in a confidential and fast-paced environment.
- Up-to-date knowledge of welfare benefits and housing options.
- Excellent written and verbal communication skills, with the ability to negotiate and collaborate effectively.
- Strong problem-solving, organisational, and IT skills, with a commitment to delivering exceptional customer service.
- An Enhanced DBS check is required for this role.
- A CIH Level 4 qualification is desirable but not essential.
Day-to-Day
- Engaging with customers to assess their housing needs and risks of homelessness.
- Developing and updating Personal Housing Plans tailored to individual circumstances.
- Conducting thorough investigations and making informed statutory decisions.
- Liaising with landlords, attending court hearings, and sourcing alternative housing solutions.
- Collaborating with internal teams and external agencies to provide holistic support.
- Maintaining detailed case records and ensuring compliance with housing legislation.
Competitive hourly rate of £25-£30. Flexible remote working arrangement. Opportunity to make a tangible difference in the lives of vulnerable individuals. Gain valuable experience working within a dynamic and supportive housing service team. Enhance your knowledge and skills in housing legislation and homelessness prevention.
If you are a proactive and compassionate professional with a strong background in housing services, we would love to hear from you. Join us in making a positive impact on the lives of those in need.
Housing Caseworker employer: South West Recruitment Ltd
Join a dynamic team where your organisational skills will shine as an Engineering Support Administrator. Our company fosters a collaborative work culture that values attention to detail and offers ample opportunities for professional growth, all while being located in a vibrant area that encourages innovation and teamwork. With a commitment to employee development and a supportive environment, we are dedicated to making your career both meaningful and rewarding.
Contact Details:
South West Recruitment Ltd Recruitment Team
