At a Glance
- Tasks: Support construction projects, attend meetings, and provide technical guidance.
- Company: Join a purpose-driven, not-for-profit organisation making a real impact in communities.
- Benefits: Competitive salary, car allowance, extra day off for your birthday, and wellbeing support.
- Other info: Enjoy career development opportunities and a supportive culture.
- Why this job: Be part of a team that enhances lives and places through quality procurement solutions.
- Qualifications: Experience in construction, strong communication skills, and a proactive problem-solving approach.
The predicted salary is between 39975 - 39975 £ per year.
Field based with regular visits to project locations and LHC office. Full time Permanent.
Are you a proactive and detail-oriented professional with a passion for the built environment and project support? We're searching for a dynamic Technical Support Officer who thrives on supporting the intricate details of construction processes while also providing crucial support for project success. If you're ready to bring your expertise to a role that combines the best of both worlds, join our team and be an essential part of our mission to improve lives and places.
As a Technical Support Officer in our Midlands, London and Southeast region, you will play a key role in delivering added value services to clients and supporting the successful operation of LHCPG frameworks. Working closely with the Senior Technical Support Manager and the wider LHC team, you will provide both project and technical support, helping clients, partners and contractors to achieve successful procurement and project outcomes. From attending project meetings and carrying out site visits to reviewing technical documentation and providing guidance on LHCPG products and services, you'll act as a trusted point of contact for a range of stakeholders. You'll also help ensure compliance with framework requirements, support quality assurance activities, and represent LHC across the construction and procurement sectors.
Key aspects of the role include:
- Supporting projects throughout their lifecycle, including attending meetings, monitoring progress and helping to resolve project-related queries.
- Building and maintaining strong relationships with clients, Appointed Companies (AppCos), contractors and other key stakeholders.
- Providing technical and procurement support, including the review of tender documentation, validation of contractor pricing and guidance on LHC frameworks and services.
- Undertaking site and factory visits to monitor quality, compliance and adherence to specifications.
- Promoting LHC's products and services through stakeholder engagement, industry events and marketing activities.
What we are looking for:
You'll have experience within the construction, building or housing sector and a good understanding of building products, services and project delivery. We're looking for someone who enjoys building relationships, is comfortable working independently and can provide practical support and advice to a wide range of stakeholders.
To be successful in this role, you'll bring:
- At least five years' experience working in a building, construction or housing environment.
- A vocational qualification in a building, construction or technical discipline.
- A good understanding of construction products, services and technical documentation.
- Experience using databases, CRM systems, or platforms such as Microsoft Dynamics.
- Strong communication skills with the ability to engage confidently with everyone from site teams to senior leaders.
- Excellent organisational skills and the ability to manage a varied workload across multiple projects and locations.
- A proactive approach to problem-solving, with the confidence to work independently and take ownership of tasks.
- The ability to develop and maintain effective working relationships with clients, contractors and colleagues.
You'll also need a full UK driving licence and be willing to travel throughout the region, including occasional overnight stays.
At LHCPG, the work we do has real impact. We're a purpose-driven, not-for-profit organisation that helps improve lives and places across communities in the UK. In return, you'll enjoy a supportive culture, opportunities to develop your career and a range of benefits designed to help you thrive both inside and outside of work.
Some of the benefits you’ll enjoy include:
- Salary of £39,975 per annum.
- Car allowance of £5,740 per annum.
- An extra day off for your birthday.
- 1.5 days of volunteering leave per year.
- Monthly wellbeing allowance.
- After successful completion of probation: Private medical cover and health cash plan.
- Up to 10 days working from anywhere each year.
- Enhanced family leave benefits.
- Retail discounts and additional lifestyle benefits.
Key dates:
- Virtual first-stage interviews: w/c 28th September 2026.
- In person final-stage interviews: w/c 5th October 2026.
The LHC Procurement Group has a legacy spanning over 60 years in procurement and construction, distinguishing itself as the UK’s first framework provider of its kind. Originally known as LHC and operating under the London Borough of Hillingdon, LHC transitioned to LHC Procurement Group (LHCPG), a not-for-profit independent company limited by guarantee (CLG), in April 2023. With a strong commitment to innovation and delivering community impact, LHCPG was the first national provider to deliver genuinely regional framework solutions, responding to the unique needs of communities across the UK. As a Gold Standard accredited organisation, affirmed by Constructing Excellence, LHCPG stands alone in offering complete regional service coverage. This recognition underscores our commitment to quality and continual improvement across the procurement and construction sectors. Our mission is to enhance lives and places through quality procurement solutions.
Technical Support Officer - LHC Field based with regular visits to project locations and LHC office Technical employer: South West Procurement Alliance
At South West Procurement Alliance, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Located in the heart of the UK, we offer a unique chance to make a meaningful impact while enjoying a balanced work-life dynamic.
Contact Details:
South West Procurement Alliance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer - LHC Field based with regular visits to project locations and LHC office Technical
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like South West Procurement Alliance, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical Support Officer - LHC Field based with regular visits to project locations and LHC office Technical at South West Procurement Alliance.
We think you need these skills to ace Technical Support Officer - LHC Field based with regular visits to project locations and LHC office Technical
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at South West Procurement Alliance
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
