At a Glance
- Tasks: Coordinate maintenance work and support a dynamic team of engineers and contractors.
- Company: Join Norse Group, a leading facilities management provider with a collaborative spirit.
- Benefits: Enjoy a competitive salary, 25 days leave, pension scheme, and more.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team making a real difference in facilities management.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
The predicted salary is between 31500 - 38500 £ per year.
Norse Group are a lead facilities management services provider built on a foundation of joint ventures with Local Government partners. We currently have an exciting new opportunity for a Works Coordinator to join our team at our Head Office in Norwich on a full-time basis.
Role Responsibilities
- Providing administrative, planning and support services to an in-house team of Maintenance Engineers and Sub-Contractors for a new private retail client.
- Responding to work requests, allocating work to the internal maintenance providers, external contractors, or other Norse teams in a timely manner.
- Raising purchase orders for materials and external contractors, receipting related invoices.
- Monitoring work requests to ensure satisfactory conclusion and ensuring system information is accurate and current.
- Delivery of the full works order lifecycle for reactive & PPM work for internal and external contractors, ensuring work is effectively allocated, delivered and closed correctly within agreed timelines.
- Providing administrative support in processing the provision of the required financial information to colleagues for client invoicing.
- Purchasing materials and arranging delivery on correct dates to correct locations.
- Monitoring the tracking of client projects and PPM schedules and providing accurate progress updates to clients.
- Assisting the management with the prioritisation of work across the client’s portfolio.
Our Successful Candidate
- Experience of working in a customer facing role.
- Competent in use of Microsoft Office software (Word, Excel, Outlook etc.) and information databases.
- Capable of multi-tasking and working to deadlines.
- Excellent communication skills both written and verbal.
- Previous experience in Building Maintenance Provision.
Our Offer
- Competitive Salary.
- 25 days annual leave + bank holidays.
- Company Pension Scheme.
- Company Sickness Scheme.
An enhanced DBS check will be required for our successful candidate; payment will be met by the employer. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you applied, please assume that your application has not been successful and will not be progressed to the next stage.
Works Coordinator - Norwich employer: South West Norse
South West Norse is an excellent employer, providing a supportive work environment that values flexibility and independence. With part-time hours at Holt Library, employees enjoy a healthy work-life balance, competitive pay, and opportunities for professional development, all while contributing to the community's well-being through their essential cleaning services.
