At a Glance
- Tasks: Be the friendly face of our business, welcoming visitors and managing calls.
- Company: Join Norse Group, a professional and inclusive workplace.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: We value diversity and promote equality in our hiring practices.
- Why this job: Kickstart your career in a dynamic role with great customer interaction.
- Qualifications: Previous reception or customer service experience is a plus.
The predicted salary is between 26438 - 26438 € per year.
Norse Group is currently looking to recruit a professional and highly organised Receptionist to be the first point of contact for our business. This is a fixed term contract, Monday to Friday 8.30am to 5pm.
Responsibilities
- Provide a professional and welcoming first point of contact for all visitors and clients
- Answer and direct incoming calls efficiently, taking accurate messages and ensuring enquiries are dealt with promptly
- Maintaining a tidy and professional reception area
- Liaise with clients, contractors, and internal departments to ensure information is communicated effectively and appointments are coordinated efficiently
- Handle incoming and outgoing post, emails, and deliveries in a timely manner
Skills and Experience
- The successful candidate will present a smart, corporate, and professional image at all times, delivering an excellent standard of customer service to clients, visitors, contractors, and colleagues.
- Previous reception, customer service, or administrative experience preferred
- Excellent interpersonal and communication skills, with a professional, courteous, and confident manner
- Strong telephone manner with the ability to handle enquiries calmly and efficiently
- Proficient in Microsoft Office with strong computer literacy
- Able to work independently as well as collaboratively
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and/or unfair discrimination.
Receptionist in Norwich employer: South West Norse
Norse Group is an excellent employer, offering a supportive and inclusive work culture that values diversity and equality. As a Receptionist at Unity Place, you will enjoy a professional environment with opportunities for personal growth and development, all while being part of a team that prioritises exceptional customer service and effective communication. With a fixed-term contract and a standard Monday to Friday schedule, this role provides a perfect balance of work-life harmony in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Norwich
✨Tip Number 1
First things first, make sure you know the company inside out. Research Norse Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence in handling calls and greeting visitors professionally.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Norse Group. Plus, it shows initiative!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Receptionist in Norwich
Some tips for your application 🫡
Show Your Professional Side:When writing your application, make sure to reflect the smart and corporate image we’re looking for. Use a professional tone and structure your application clearly to showcase your organisational skills.
Highlight Relevant Experience:Don’t forget to mention any previous reception or customer service experience you have. We want to see how your background aligns with the responsibilities of the role, so be specific about your past roles and achievements.
Communication is Key:Since this role involves liaising with various stakeholders, emphasise your excellent interpersonal and communication skills. Share examples of how you've effectively handled enquiries or coordinated appointments in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at South West Norse
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a receptionist. Familiarise yourself with tasks like managing calls, greeting visitors, and maintaining a tidy reception area. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Dress to Impress
As a receptionist, you'll be the first point of contact for clients and visitors, so presenting a smart and professional image is crucial. Choose an outfit that reflects the corporate environment and makes you feel confident. Remember, first impressions count!
✨Practice Your Communication Skills
Since excellent interpersonal skills are essential for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with handling enquiries and directing calls, just like you would in the job.
✨Showcase Your Organisational Skills
Being organised is key for a receptionist. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated appointments. This will highlight your ability to handle the demands of the role effectively.
