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- Tasks: Manage cleaning contracts and lead onsite teams to deliver top-notch services.
- Company: Join South West Norse, a dynamic partnership between Norse Group and Devon County Council.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and career development opportunities.
- Why this job: Make a real impact in facilities management while developing your leadership skills.
- Qualifications: Experience in managing cleaning teams and knowledge of Health & Safety legislation required.
- Other info: Work in a supportive environment with a focus on training and growth.
The predicted salary is between 37003 - 51804 £ per year.
South West Norse represents the highly successful joint venture partnership between Norse Group and Devon County Council, providing a range of facilities management and contract services across the South West. We have a fantastic career opportunity for a Contracts Manager to join our well-equipped cleaning team based in Exeter.
Based in Exeter, Devon - EX2 7FW
£37,003.20 per annum
40 hours per week
For this role, you will be responsible for the management of allocated contracts to ensure that they meet quality performance and operational targets set by the Area Manager. Alongside using your leadership capabilities, you will also establish and maintain first class individual working relationships with our client base and colleagues.
You Will Further Be Responsible For:
- Management of onsite teams to deliver services and perform tasks as set out in the SLA, to include cleaning, compliance, and waste control.
- Provide hands on cleaning or caretaking cover when required to meet business needs, including occasions where suitable daily cover arrangements cannot be secured.
- To support the recruitment and appointment of caretaking and cleaning staff in consultation with Area Manager and clients.
- Ensure cleaning teams are adequately trained and competent in order to achieve the required standards of performance, flexibility, and safety.
- Ensure all relevant legislation, codes of practice, and Norse Group Policies are conformed to.
Our Successful Candidate:
We Are Looking For a Talented Individual That Possesses Extensive Experience And Knowledge Of FM Soft Services As Well As An Ambition To Develop Within a National Organisation. We Are Further Looking For You To Demonstrate:
- Experience managing a large cleaning team
- Experience in managing and liaising with subcontractors
- Fully conversant with Health & Safety legislation
- Able to influence others in a range of situations and work under pressure
- Excellent communication skills
- Full UK Driving Licence
Our Offer:
A competitive salary of £37,003.20 per annum
25 days annual leave plus
Contracts Manager - South West Norse in Exeter employer: South West Norse
Contact Detail:
South West Norse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - South West Norse in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at South West Norse. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to cleaning and facilities management, so you can show how your experience aligns with their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully managed teams or handled tough situations. We love to hear about how you’ve influenced others and maintained high standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at South West Norse.
We think you need these skills to ace Contracts Manager - South West Norse in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in facilities management and managing cleaning teams, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at South West Norse. Share specific examples of your past successes in managing contracts and leading teams, and don’t forget to show your enthusiasm for the role.
Showcase Your Leadership Skills: As a Contracts Manager, leadership is key. In your application, make sure to highlight your ability to manage teams and influence others. We want to know how you've motivated your team in the past and how you plan to do it with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at South West Norse
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts management process, especially in facilities management. Familiarise yourself with key performance indicators and service level agreements (SLAs) relevant to cleaning services, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience managing large teams. Think of specific examples where you've successfully led a team to meet operational targets or improved performance. Highlight your ability to train and motivate staff, as well as how you handle challenges under pressure.
✨Demonstrate Your Knowledge of Health & Safety
Since health and safety is crucial in this role, brush up on relevant legislation and best practices. Be ready to explain how you've implemented safety protocols in previous roles and how you ensure compliance among your team. This will demonstrate your commitment to maintaining a safe working environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
