At a Glance
- Tasks: Lead the portering team and ensure high-quality service for patients and staff.
- Company: Join South West London & St George’s Mental Health NHS Trust, a supportive healthcare environment.
- Benefits: Enjoy flexible working, career development opportunities, and a welcoming atmosphere.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in team leadership and a commitment to health and safety standards.
The predicted salary is between 37338 - 44962 £ per year.
We are seeking a dedicated and professional Head Porter to join our team at South West London & St George’s Mental Health Trust. You will play a key role in delivering a high‑quality porting service for our patients and staff across all sites.
Responsibilities
- Lead the portering team as Operational Lead, ensuring delivery of the highest standard of Portering Service to patients, staff and visitors.
- Supervise shifts and compile scheduled and portering‑requested duties daily to produce monthly performance reports.
- Maintain accurate records, quality audits, training records and equipment audits; manage staff records and operational changes.
- Ensure vehicles are maintained, taxed, MOTed and serviced; report incidents or accidents to the insurance company.
- Manage waste transfer – clinical, domestic and recycling – from all areas to external waste compounds.
- Ensure all work complies with health, safety, security, Trust policies and procedures, including infection control.
- Allocate duties and shifts using the roster system, ensuring effective Portering cover within allocated budgets, and provide payroll information.
- Work collaboratively with colleagues and managers within the wider Estates and Facilities team.
- Support recruitment and selection of staff, manage sickness absence and disciplinary actions in line with HR policies.
- Develop and maintain SOPs and procedure folders to enable relief staff to perform portering, post and pharmacy delivery duties.
Benefits
- Flexible working
- Career development opportunities
- A variety of benefits to create a positive, welcoming environment for staff.
Head Porter | South West London and St George's Mental Health NHS Trust employer: South West London and St Georges Mental Health Trust
At South West London & St George’s Mental Health Trust, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that prioritises the well-being of our staff. As a Head Porter, you will benefit from flexible working arrangements and numerous career development opportunities, all while contributing to a meaningful service that directly impacts the lives of our patients and community. Join us in a role where your leadership will be valued, and your professional growth will be nurtured in a positive environment.
Contact Details:
South West London and St Georges Mental Health Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Porter | South West London and St George's Mental Health NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at South West London & St George’s Mental Health Trust on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to portering services. We should be ready to showcase our leadership skills and how we handle operational challenges in a healthcare setting.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment like the NHS. Let’s make sure we look sharp and ready to lead the portering team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Head Porter | South West London and St George's Mental Health NHS Trust
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Head Porter role. We want to see how your skills align with our needs, so don’t be shy about showcasing your leadership and operational management abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at South West London & St George’s Mental Health Trust. Share specific examples of your past experiences that demonstrate your suitability for the role.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at South West London and St Georges Mental Health Trust
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Head Porter. Familiarise yourself with the key tasks like supervising shifts, managing waste transfer, and ensuring compliance with health and safety regulations. This will help you answer questions confidently and demonstrate your commitment to delivering high-quality service.
✨Showcase Your Leadership Skills
As an Operational Lead, you'll be expected to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to allocate duties and maintain staff records, as this will show you're ready to take on the leadership role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as managing incidents or ensuring compliance with Trust policies. Think through potential scenarios related to portering services and prepare your responses. This will demonstrate your problem-solving skills and readiness for the role.
✨Emphasise Collaboration and Communication
The role involves working closely with colleagues and managers in the Estates and Facilities team. Be ready to discuss how you’ve collaborated in previous roles and how you plan to foster effective communication within the team. This will show that you value teamwork and are prepared to contribute positively to the work environment.
