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- Tasks: Deliver an amazing visitor experience and assist with events at our heritage sites.
- Company: Join the South West Heritage Trust, a charity dedicated to preserving Somerset's history.
- Benefits: Flexible hours, weekend work, and the chance to learn about local heritage.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Share your passion for Somerset’s history while engaging with visitors.
- Qualifications: Enthusiasm for history, customer service skills, and basic tech knowledge required.
The predicted salary is between 11 - 13 £ per hour.
Location: Avalon Archaeology, Avalon Marshes Centre, Westhay
Contract: Nil hours contract
The South West Heritage Trust are seeking seasonal relief Visitor Services Assistants to join our team, delivering a first class visitor experience at the Somerset Rural Life Museum in Glastonbury, the Museum of Somerset in Taunton and Avalon Archaeology, Avalon Marshes Centre, Westhay.
The post holders will be responsible for providing the highest standards of customer care – welcoming visitors to the sites, assisting with the security and maintenance and cleanliness of the site, assisting with events and helping with retail and selling tickets.
A basic awareness of health and safety and premises issues is required, and you must be confident and comfortable with using computers and other technical equipment (e.g. tills). You should also have a genuine enthusiasm about Somerset’s history and heritage, and be keen to share this to inform and inspire our visitors.
Maximum flexibility, and the ability to work additional hours/overtime, sometimes at short notice, is essential. Some posts include regular weekend working.
The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £3 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.
If you would like to have an informal discussion or experience any difficulties with the recruitment process, please contact Ann Bradford HR and Governance Manager via email ann.bradford@swheritage.org.uk.
For further information and to access the application form, please follow the link below to our recruitment portal. Please note CVs are not accepted as applications.
Seasonal Visitor Services Assistant in Taunton employer: South West Heritage Trust
Contact Detail:
South West Heritage Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Visitor Services Assistant in Taunton
✨Tip Number 1
Get to know the organisation! Research the South West Heritage Trust and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the best ways to impress during the hiring process.
✨Tip Number 3
Prepare for the unexpected! Since flexibility is key for this role, be ready to discuss how you can adapt to changing schedules and last-minute requests. Share examples from past experiences where you've successfully handled similar situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Avalon Archaeology and delivering that first-class visitor experience.
We think you need these skills to ace Seasonal Visitor Services Assistant in Taunton
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for Somerset’s history and heritage shine through in your application. We want to see how excited you are about sharing this with our visitors!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in customer service or working in a similar environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our recruitment portal! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at South West Heritage Trust
✨Know Your Heritage
Brush up on Somerset’s history and heritage before your interview. Being able to share interesting facts or stories about the area will show your genuine enthusiasm and help you connect with the interviewers.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role is all about delivering a first-class visitor experience.
✨Tech Savvy
Familiarise yourself with basic computer skills and any relevant technical equipment, like tills. If you have experience using similar systems, be ready to discuss it, as confidence with technology is essential for this position.
✨Flexibility is Essential
Be prepared to discuss your availability and willingness to work weekends or additional hours. Highlighting your flexibility will demonstrate that you're ready to meet the demands of the role, especially during busy periods.