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- Tasks: Provide top-notch reception service and assist visitors at the Somerset Heritage Centre.
- Company: Local heritage organisation dedicated to preserving history in Taunton.
- Benefits: Flexible part-time hours, gain valuable experience in customer service.
- Why this job: Join a passionate team and connect with the community through heritage.
- Qualifications: Excellent customer service skills and a desire to learn.
- Other info: Opportunity to work in a vibrant environment with occasional weekend shifts.
The predicted salary is between 11 - 14 £ per hour.
A local heritage organization based in Taunton is seeking a Customer Services Assistant. This part-time role involves providing a high-quality reception service to visitors at the Somerset Heritage Centre. Candidates should possess excellent customer service and administrative skills, along with a willingness to learn about the Trust's services. The position entails 29.6 hours of work weekly, including Monday to Thursday, with occasional weekend shifts as required.
Heritage Centre Reception & Enquiries Assistant in Taunton employer: South West Heritage Trust
Contact Detail:
South West Heritage Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Centre Reception & Enquiries Assistant in Taunton
✨Tip Number 1
Make sure to research the Somerset Heritage Centre before your interview. Knowing about their services and history will show that you're genuinely interested and ready to engage with visitors.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the reception and how you'd handle them. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. When you meet the team, let your personality shine through. They’re looking for someone who can create a welcoming atmosphere for visitors!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Heritage Centre Reception & Enquiries Assistant in Taunton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Heritage Centre role. Mention why you’re excited about working with us and how your skills align with what we’re looking for.
Be Enthusiastic About Learning: We love candidates who are eager to learn! In your application, express your willingness to dive into the Trust's services and how you plan to grow in this role. Show us that you're ready to embrace new challenges!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at South West Heritage Trust
✨Know Your Heritage
Before the interview, take some time to research the Somerset Heritage Centre and its services. Understanding the organisation's mission and offerings will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your suitability for the role.
✨Be Ready for Administrative Questions
Since the role involves administrative tasks, brush up on your organisational skills. Be prepared to discuss how you manage your time, handle multiple tasks, and maintain attention to detail in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
