As a Project Manager at SWGfL, you will plan, coordinate and deliver projects across the organisation, working with internal teams and external partners to ensure work is delivered on time, within scope and budget, and aligned to organisational objectives.
Background
SWGfL is a not-for-profit charity helping ensure everyone can benefit from technology free from harm, and forms part of the UK Safer Internet Centre partnership.
Key Purpose
The key purpose of this role will be to manage the end-to-end delivery of an assigned set of projects — from initiation and planning through to delivery and closure — ensuring they are well-planned, clearly governed, transparently reported and deliver measurable benefits aligned to SWGfL’s strategic objectives or the objectives set out and agreed with grant makers and funders. All projects are delivered in line with SWGfL’s governance structure, including agreed approval points, decision-making authorities, escalation routes and reporting requirements to the relevant boards and leadership.
Responsibilities and General Duties
- Project Initiation & Planning
- Work with internal and external sponsors and stakeholders to define project scope, objectives, budget, deliverables, success criteria and evaluation frameworks.
- Produce project briefs and plans covering milestones, resources, dependencies and budget.
- Identify and engage stakeholders, agreeing roles, responsibilities and communication needs.
- Project Delivery & Coordination
- Manage day-to-day delivery of projects, coordinating cross-functional team members and external suppliers or partners.
- Track progress against plan, budget, manage changes to scope, and take corrective action where needed.
- Ensure deliverables meet agreed quality standards and are accepted by stakeholders.
- Risk, Issue & Governance Management
- Identify, assess and manage project risks in line with SWGfL’s risk management framework, using the agreed scoring, ownership and review processes.
- Maintain RAID logs and elevate in line with agreed governance routes.
- Capture key decisions and maintain clear project documentation.
- Monitor project budgets and resource use, flagging variances early.
- Reporting & Stakeholder Communication
- Provide concise, consistent status reporting on progress, budgets, risks and delivery confidence.
- Communicate clearly with stakeholders at all levels, maintaining trust and momentum.
- Prepare and present updates to project boards, sponsors or leadership as required.
- Manage project handover into business-as-usual, ensuring benefits are tracked.
- Run lessons-learned reviews and share insights to improve future delivery.
- Collaborate with the wider PM team to apply and improve consistent project management standards, templates and tools (e.g., Microsoft 365).
Measures of Success
- On-time delivery: projects delivered to agreed milestones, scope and budget.
- Stakeholder satisfaction: sponsors and stakeholders report clear communication and confidence in delivery.
- Governance: RAID logs, plans and status reports maintained and up to date for all assigned projects.
- Benefits realisation: project outcomes measured against agreed success criteria and aligned to SWGfL objectives.
- Continuous improvement: lessons learned captured and applied to future projects.
Essential
- Proven experience in project management (typically 2–5 years), including planning,scheduling, budgeting, risk/issue management and stakeholder communications.
- Track record of delivering multiple projects concurrently across different teams ordisciplines.
- Strong stakeholder engagement and communication skills, both written and verbal.
- Practical competence using Microsoft 365 tools (e.g., Teams, SharePoint, Planner,Excel) as part of everyday work.
- Ability to produce clear project artefacts (plans, RAID logs, status reports).
Desirable
- Project management qualification (e.g., PRINCE2, APM PMQ, PMP, or Agile/Scrumcertification).
- Experience working in the charity, education, public or online safety sectors.
- Experience of digital or technology projects.
Personal Attributes
- Self-starter with a hands-on, can-do approach, willing to step in wherever needed tokeep projects moving.
- Clear communicator, able to simplify complexity and enable decisions.
- Collaborative and adaptable, able to work well under pressure and managecompeting priorities.
Contact Details:
South West Grid For Learning Trust Ltd Recruitment Team
