At a Glance
- Tasks: Coordinate and deliver high-quality in-house training sessions with a focus on organisation and customer service.
- Company: Join a supportive team dedicated to strengthening the voluntary sector through effective training.
- Benefits: Enjoy 25 days of annual leave, volunteering days, and a generous pension contribution.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Be at the heart of a fast-paced environment where your organisational skills make a real difference.
- Qualifications: Experience in administration, CRM systems, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or regional based with your place of work being your primary residence or suitable workplace close to your home.
Interviews: Thursday 25 June 2026 (1 stage totalling around 1 hour).
Reporting to: Training Lead.
About the role
This is a great opportunity to join our Training team and play a key part in delivering a high‑quality in‑house training programme. You’ll be at the centre of a busy, fast‑paced operation—coordinating logistics, supporting financial processes, and ensuring clients and trainers receive an excellent service. If you enjoy organised, people‑focused work and like being the person who keeps everything running smoothly, this role will suit you.
Key responsibilities
- Coordinating the smooth planning and delivery of in‑house training sessions.
- Managing inboxes, processing invoices and credit notes, and supporting financial tasks.
- Liaising with clients, associate trainers and internal teams to ensure clear, timely communication.
- Maintaining accurate CRM records and handling training enquiries with strong attention to detail.
This is an exciting opportunity for someone who thrives in a collaborative, fast‑moving environment and enjoys balancing administrative precision with high‑quality customer service. You’ll be part of a supportive team, contributing to work that helps strengthen organisations across the voluntary sector.
Your background
You’ll bring experience in administration, data handling and CRM systems, along with the ability to work well as part of a team—ideally in a role involving external stakeholders. Strong communication skills, excellent organisation and a commitment to delivering great service will help you succeed.
About the team
As part of Commercial Services, our Training Team delivers high‑quality programmes that support organisations across the voluntary sector. It’s a collaborative, fast‑paced team that works closely with clients, associate trainers and colleagues to ensure every training session runs smoothly. The team prides itself on strong organisation, excellent customer service and efficient, reliable delivery.
Benefits
- 25 days’ annual leave (pro‑rated for part‑time staff), increasing based on years of service
- Five days’ volunteering leave (pro‑rated for part‑time staff)
- Enhanced pay for maternity/adoption leave
- Generous employer pension contribution of up to 8.5% of salary.
Training Coordinator employer: South West Community Chaplaincy
Join our dynamic Training team in London, where you'll play a pivotal role in delivering exceptional in-house training programmes. We offer a supportive work culture that values collaboration and precision, alongside generous benefits such as 25 days of annual leave, enhanced maternity pay, and a robust pension scheme. With opportunities for professional growth and the chance to make a meaningful impact in the voluntary sector, this is an excellent place to advance your career while enjoying a fulfilling work-life balance.
Contact Details:
South West Community Chaplaincy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator
✨Tip Number 1
Get to know the company! Research their training programmes and values. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to coordination and customer service. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at StudySmarter and ready to dive into the role.
We think you need these skills to ace Training Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in administration and CRM systems. We want to see how your skills align with the role of Training Coordinator, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves liaising with clients and trainers, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and maybe even share a brief example of how you’ve successfully managed stakeholder relationships in the past.
Highlight Your Organisational Skills:As a Training Coordinator, being organised is key! In your application, mention any tools or methods you use to stay on top of tasks and deadlines. We love seeing candidates who can juggle multiple responsibilities while maintaining attention to detail.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at South West Community Chaplaincy
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Training Coordinator. Familiarise yourself with the key tasks like coordinating training sessions and managing financial processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything running smoothly, as this will resonate well with the interviewers.
✨Communicate Clearly and Effectively
Strong communication is crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to demonstrate your ability to liaise effectively with clients and trainers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, training programmes, or the company culture. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
