At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join a diverse and inclusive organisation making a difference in retail.
- Benefits: Full-time hours, competitive salary, and opportunities for personal growth.
- Other info: Flexible working hours with a focus on inclusivity and diversity.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in retail management and a passion for team development.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability? We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Wyke on a permanent, full-time basis (37.5 hours per week) over 7 days.
As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
- Drive sales in the store to meet expected budgets and KPI’s.
- Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
- Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
- Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
- You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
- Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
- An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
- Ability to lead and support a team from varying backgrounds.
- Ability to meet the needs of the customers to generate and increase the sales of the store.
- Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you’re passionate about leading high-performing teams and maintaining exceptional store standards, we’d love to hear from you.
Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.
Store Manager Wyke employer: South West Community Chaplaincy
Join our vibrant team in Wyke as a Store Manager, where your leadership will not only drive sales but also make a meaningful impact on the lives of individuals with learning disabilities. We pride ourselves on fostering an inclusive work culture that values diversity and offers ample opportunities for personal and professional growth, ensuring that every team member feels valued and empowered. With a commitment to exceptional customer service and community engagement, working here means being part of something truly rewarding.
Contact Details:
South West Community Chaplaincy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Wyke
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mencap and their values. This will help you connect your passion for retail with their mission to support people with learning disabilities.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully led a team or driven sales. Be ready to share how you can inspire and develop a diverse team, just like the one at Mencap.
✨Tip Number 3
Show your flexibility! Since the role requires working weekends and bank holidays, be prepared to discuss your availability. Highlight your willingness to adapt and support the team whenever needed.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the role and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Store Manager Wyke
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and how you can make a difference. Share specific examples of how you've driven sales or improved customer service in your previous roles.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in managing teams and meeting KPIs. We want to see how your background aligns with the Shop Manager role, so don’t hold back!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Mention your leadership style and how you plan to support both paid colleagues and volunteers in achieving store goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board as soon as possible!
How to prepare for a job interview at South West Community Chaplaincy
✨Know Your Store Inside Out
Before the interview, make sure you familiarise yourself with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can drive sales effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training and developing team members, as well as how you’ve fostered an inclusive environment. This is key for a Shop Manager role.
✨Understand the Customer Experience
Think about how you can enhance customer service in the store. Be ready to share ideas on how to meet customer needs and improve sales. Demonstrating your commitment to exceptional service will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock or dealing with customer complaints. Practising these scenarios beforehand will help you respond confidently and show your problem-solving skills.
