At a Glance
- Tasks: Support clients with care and empathy, both in person and over the phone.
- Company: Join a compassionate team dedicated to exceptional client support.
- Benefits: Great perks like pension contributions, discounts, and flexible leave options.
- Other info: Enjoy a supportive environment with ongoing training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Customer-facing experience and strong communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
This role is being advertised as a Receptionist; however, the successful applicant will be employed as a Client Care Coordinator.
Hours: 37.5 hours per week (with the occasional Saturday).
We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations.
We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.
What we’re looking for:
- Previous customer-facing experience, ideally working directly with the general public.
- Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations.
- A caring, approachable nature and a genuine desire to support others.
Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months. Interviews for successful candidates will take place on Friday, 29th May.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
- Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
- Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
- Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
Receptionist in Stoke Gifford employer: South West Community Chaplaincy
Join our compassionate and professional team as a Client Care Coordinator, where you will thrive in a supportive, values-driven environment that prioritises your wellbeing and career development. With excellent transport links, on-site parking, and a commitment to recognising your contributions through various rewards, we ensure a fulfilling work-life balance while providing you with the training and support needed to excel in this meaningful role. Experience the satisfaction of making a difference in clients' lives while enjoying benefits like a generous pension scheme, mental health support, and opportunities for professional growth.
Contact Detail:
South West Community Chaplaincy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Stoke Gifford
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, and think about how your experience aligns with their goals. This will help you show them that you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting clients, being able to express yourself clearly and empathetically is key. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable, as this will set the tone for your interactions during the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Stoke Gifford
Some tips for your application 🫡
Show Your Compassion:In your application, let us see your caring nature shine through! Share experiences where you've supported others, especially in challenging situations. This will show us you're the empathetic person we're looking for.
Highlight Your Communication Skills:Strong communication is key for this role. Make sure to mention any previous customer-facing experience and how you’ve handled difficult conversations. We want to know you can stay calm and professional when it counts!
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Show us why you’re passionate about delivering exceptional care and support!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experiences right away. We can’t wait to hear from you!
How to prepare for a job interview at South West Community Chaplaincy
✨Know the Role Inside Out
Before your interview, make sure you understand the difference between a Receptionist and a Client Care Coordinator. Familiarise yourself with the responsibilities and skills required, especially around customer care and communication. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Since this role involves supporting clients in sensitive situations, be prepared to share examples from your past experiences where you've shown empathy and professionalism. Think of specific scenarios where you helped someone feel reassured or calm, as this will resonate well with the interviewers.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It shows that you value communication and are ready to engage with clients in the same way, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
