At a Glance
- Tasks: Coordinate and deliver high-quality in-house training sessions with a focus on organisation and customer service.
- Company: Join a supportive team dedicated to strengthening the voluntary sector through effective training.
- Benefits: Enjoy 25 days annual leave, volunteering leave, and a generous pension contribution.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be at the heart of a dynamic team, making a real impact in the community.
- Qualifications: Experience in administration, CRM systems, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or regional based with your place of work being your primary residence or suitable workplace close to your home.
Interviews: Thursday 25 June 2026 (1 stage totalling around 1 hour).
Reporting to: Training Lead.
About the role
This is a great opportunity to join our Training team and play a key part in delivering a high‐quality in‐house training programme. You'll be at the centre of a busy, fast‐paced operation—coordinating logistics, supporting financial processes, and ensuring clients and trainers receive an excellent service. If you enjoy organised, people‐focused work and like being the person who keeps everything running smoothly, this role will suit you.
Key responsibilities
- Coordinating the smooth planning and delivery of in‐house training sessions.
- Managing inboxes, processing invoices and credit notes, and supporting financial tasks.
- Liaising with clients, associate trainers and internal teams to ensure clear, timely communication.
- Maintaining accurate CRM records and handling training enquiries with strong attention to detail.
This is an exciting opportunity for someone who thrives in a collaborative, fast‐moving environment and enjoys balancing administrative precision with high‐quality customer service. You'll be part of a supportive team, contributing to work that helps strengthen organisations across the voluntary sector.
Your background
You'll bring experience in administration, data handling and CRM systems, along with the ability to work well as part of a team—ideally in a role involving external stakeholders. Strong communication skills, excellent organisation and a commitment to delivering great service will help you succeed.
About the team
As part of Commercial Services, our Training Team delivers high‐quality programmes that support organisations across the voluntary sector. It's a collaborative, fast‐paced team that works closely with clients, associate trainers and colleagues to ensure every training session runs smoothly. The team prides itself on strong organisation, excellent customer service and efficient, reliable delivery.
Benefits
- 25 days' annual leave (pro‐rated for part‐time staff), increasing based on years of service
- Five days' volunteering leave (pro‐rated for part‐time staff)
- Enhanced pay for maternity/adoption leave
- Generous employer pension contribution of up to 8.5% of salary.
Training Coordinator in London employer: South West Community Chaplaincy
Join our dynamic Training team in London, where you'll play a pivotal role in delivering high-quality in-house training programmes. We offer a supportive work culture that values collaboration and precision, alongside generous benefits such as 25 days of annual leave, enhanced maternity pay, and a robust pension scheme. With opportunities for professional growth and the chance to make a meaningful impact in the voluntary sector, this is an excellent place to advance your career while enjoying a fulfilling work-life balance.
Contact Details:
South West Community Chaplaincy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator in London
✨Tip Number 1
Get to know the company before your interview! Research their training programmes and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with clients and trainers, being clear and confident in your speech can make a huge difference during the interview. Try mock interviews with friends or family.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed logistics or coordinated events in the past. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their supportive team.
We think you need these skills to ace Training Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in administration and CRM systems. We want to see how your skills align with the role of Training Coordinator, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves liaising with clients and trainers, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and maybe even share a brief example of how you’ve successfully managed stakeholder relationships in the past.
Highlight Your Organisational Skills:As a Training Coordinator, being organised is key! In your application, mention any tools or methods you use to stay on top of tasks and manage multiple priorities. We love seeing candidates who can juggle responsibilities while maintaining attention to detail.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at South West Community Chaplaincy
✨Know the Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Training Coordinator. Familiarise yourself with coordinating logistics, managing financial processes, and liaising with clients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep everything running smoothly, especially in fast-paced environments.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to engage with various stakeholders.
✨Highlight Your Customer Service Experience
This role is all about delivering great service. Prepare to share specific instances where you've gone above and beyond for clients or colleagues. Emphasise your commitment to high-quality customer service and how it aligns with the values of the Training Team.
