At a Glance
- Tasks: Manage operations and lead a team to support community transport services.
- Company: Join a passionate organisation making a real difference in the community.
- Benefits: Competitive salary, flexible hours, and the chance to impact lives.
- Other info: Dynamic role with varied tasks and opportunities for personal growth.
- Why this job: Be a vital part of a service that helps vulnerable residents every day.
- Qualifications: Experience in operations and team leadership; passion for community service.
The predicted salary is between 15.19 - 15.19 £ per hour.
Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour
Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm
Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed)
Contract: Permanent (Subject to funding)
Closing date: Midnight on Tuesday 7 July 2026
Interviews: We anticipate holding interviews on Wednesday 15th July 2026.
Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline.
We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers. No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running.
What you will be doing:
- Taking overall operational responsibility for the service, including scheduling, compliance, systems and member experience
- Leading our Administrator and a team of office and driver volunteers
- Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate
- Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured and compliant
- Working closely with the CEO to develop and improve the service
What we are looking for:
- Experience in an operational, scheduling or coordination role
- Experience leading or supervising a team, paid or voluntary
- Highly organised, calm under pressure and confident with digital systems
- A genuine commitment to making a difference in the local community
- Experience in the charity or community transport sector is desirable but not essential
Service Manager in Littlehampton employer: South West Community Chaplaincy
Arun Community Transport is an exceptional employer, offering a meaningful role as a Service Manager where you can make a real difference in the lives of elderly and vulnerable residents in Littlehampton. With a supportive work culture that values community impact, you will have opportunities for personal growth while leading a dedicated team in a hands-on environment. Enjoy the benefits of a flexible working arrangement, a passionate team, and the satisfaction of contributing to a vital service that enhances the quality of life for many.
Contact Details:
South West Community Chaplaincy Recruitment Team
