At a Glance
- Tasks: Support individuals with mental health needs to achieve personal goals and build independence.
- Company: Milestones Trust, dedicated to empowering individuals in their community.
- Benefits: Flexible hours, ongoing training, 30 days leave, and health cash plan.
- Other info: Opportunities for career progression and nationally recognised qualifications.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Compassionate, resilient, and willing to learn; experience in care is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust.
Make a real difference. Help people live their best life. Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement.
About the Role
We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire. In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals. You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for both part-time and full-time hours
- A supportive team environment
- Ongoing training and development
Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential. Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services.
Key Responsibilities
- Support individuals to manage their mental health and work towards personal goals
- Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or is willing to achieve them
- Has work or voluntary experience supporting people in care and/or with mental health needs
Our Services
We are recruiting across several mental health services:
- The Recovery Hub: A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living.
- Chestnut Road: Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach.
- Charnhill Crescent & Kingsway: Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals.
In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry-level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you. Please note: Due to an internal redeployment process, priority will be given to at risk staff.
Support Worker - Mental Health in Bristol employer: South West Community Chaplaincy
At Milestones Trust, we are dedicated to making a real difference in the lives of individuals with mental health needs. Our supportive work culture fosters compassion and collaboration, offering flexible shift patterns and ongoing training to empower our staff. With opportunities for career growth and a comprehensive benefits package, including generous annual leave and health cash plans, we ensure that our employees feel valued and equipped to thrive in their roles across Bristol and South Gloucestershire.
Contact Details:
South West Community Chaplaincy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Mental Health in Bristol
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at South West Community Chaplaincy.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from South West Community Chaplaincy!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like South West Community Chaplaincy, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at South West Community Chaplaincy or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Mental Health in Bristol
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to South West Community Chaplaincy:Before hitting send, make sure to tailor your application specifically to South West Community Chaplaincy! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at South West Community Chaplaincy
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
