At a Glance
- Tasks: Lead a dedicated team to provide essential support to families in need.
- Company: Join Rainbow Trust, a top-rated charity making a real difference.
- Benefits: Enjoy a competitive salary, company car, and generous leave options.
- Other info: Dynamic role with excellent training and development opportunities.
- Why this job: Make a meaningful impact on families facing challenging times.
- Qualifications: Experience in child health, education, or social care is essential.
The predicted salary is between 29000 - 29000 £ per year.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role
We are looking to appoint a Family Support Manager on a full‑time basis (35 hours, 5 days per week), to deliver a high‑quality family support service as part of our Essex Care Team to families in the local area, at a time when they need it most. Reporting to the Head of Care from our Essex base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high‑quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
What we’re looking for
- An experienced child health, education or social care professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
- A poised and convincing communicator – you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines.
- A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
- Comfortable with a changing environment – you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer
We are proud to be a Best Companies Two‑Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life.
- Company car for front line care posts.
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Time off in Lieu.
- Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page. More information about us and our recruitment process can be found in our Candidate Pack.
Development opportunities
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us
Rainbow Trust Children’s Charity enables families who have a child with a life‑threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Additional information
Interviews will take place at our Essex Care Team Office, we will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know as part of your application. There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
Family Support Manager in Brentwood employer: South West Community Chaplaincy
Rainbow Trust Children’s Charity is an exceptional employer, offering a supportive and flexible work environment that prioritises employee wellbeing and professional growth. With a strong commitment to training and development, employees can expect robust opportunities to enhance their skills while making a meaningful impact in the lives of families facing challenging circumstances. Located in Essex, the organisation fosters a collaborative culture, ensuring that staff feel valued and empowered to deliver high-quality support to those in need.
Contact Details:
South West Community Chaplaincy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Manager in Brentwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rainbow Trust. Understand their mission and values, and think about how your experience aligns with their goals. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you’ve handled challenges in previous roles, especially in child health or social care.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Show your warm and friendly approach, as this is key for a Family Support Manager. Remember, they want to see how you connect with people!
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Family Support Manager in Brentwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in child health, education, or social care. We want to see how your background aligns with the Family Support Manager role, so don’t hold back on showcasing your relevant skills!
Showcase Your Communication Skills:As a Family Support Manager, you'll need to be a poised communicator. Use your application to demonstrate your ability to build relationships with families and professionals. Share examples of how you've effectively communicated in past roles.
Highlight Your Adaptability:This role requires someone who thrives in a fast-paced environment. In your application, mention instances where you've successfully managed change or adapted to new challenges. We love seeing candidates who can keep their cool under pressure!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and you’ll find all the info you need about us and the role there!
How to prepare for a job interview at South West Community Chaplaincy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Family Support Manager inside out. Familiarise yourself with Rainbow Trust's mission and values, and think about how your experience in child health, education, or social care aligns with their goals.
✨Showcase Your Communication Skills
As a Family Support Manager, you'll need to be a convincing communicator. Prepare examples of how you've effectively built relationships with families and professionals in the past. Be ready to discuss your approach to maintaining those connections, especially in challenging situations.
✨Demonstrate Your Adaptability
This role requires someone who thrives in a fast-paced environment. Think of instances where you've successfully managed change or adapted to new challenges. Highlight your ability to connect quickly with people and how that has positively impacted your work.
✨Prepare for Scenario Questions
Expect questions that assess your understanding of safeguarding and data protection. Prepare scenarios where you've had to navigate these issues, showcasing your knowledge and experience. This will demonstrate your readiness to lead and manage sensitive situations effectively.
