Pharmacy Technician in Beccles

We have an exciting opportunity for a qualified Pharmacy Technician to join Beccles Health Centre and Longshore Surgeries. This is an interesting and challenging role, pivotal to patient care. Are you someone who is dynamic, energetic and a positive team member that is passionate about patient care? The ideal candidate must have a flexible can-do attitude with a passion for clinical excellence and an ability to work well within a team. The role is full time, based in two practices; Beccles Medical Centre in Beccles and Longshore Surgeries in Kessingland.

Main duties of the job:

• To support the Clinical Pharmacy Teams to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
• To undertake medicines reconciliation in accordance with practice protocols and to update patients' medical records/prescribing accordingly.
• To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
• To undertake patient-facing consultations, in the context of medication reviews and other clinical services relating to Medicines Management.
• Working with the senior Pharmacy Technician to contribute to the review and development of repeat prescribing protocols/Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost-effectiveness.
• To participate in medication audits.
• To assist in the appropriate monitoring and management of prescribing budgets and to liaise with relevant staff at external organisations such as the ICB.
• To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.
• To support the practice-based Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness, and to undertake community visits as appropriate.
• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
• To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
• To advise on the sourcing and safe management of medicines as appropriate.
• To assist in the submission of claims for personally administered medicines as required.

Other duties and responsibilities:

• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
• Helping to keep all practice areas tidy and free from obstructions and clutter.
• Helping to maintain a positive, patient-focused culture.
• Helping to maintain a positive, supportive culture across the whole of the practice team.
• Any other duties commensurate with this position.

Patient services:

• To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
• To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
• To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
• Assist Partners with the appropriate monitoring and management of their prescribing budgets.
• To prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
• To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise people's needs for alternative methods of communication and respond accordingly.

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

Person Specification:

Experience:

• Good clinical pharmacy knowledge, including terminology.
• Knowledge and understanding of pharmacy law and ethics and current legislation.
• Evidence of Continued Professional Development.
• Previous work experience in a pharmacy or healthcare setting.
• Experience of dealing directly with the public/patients.
• Previous work experience in Primary Care.
• Experience of clinical audit.

Skills:

• Ability to work effectively, independently and as part of a multi-skilled team.
• Accurate and detail-oriented.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure in a busy environment.
• Ability to plan, prioritise and organise workload.
• Able to adapt and adjust to changing environments, guidance and protocols.
• Experience of using TPPs Systmone clinical system.

Qualifications:

• GCSE in Maths, English and Science.
• BTEC/NVQ Level 3 in Pharmaceutical Sciences.
• Candidates must be registered with the GphC.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.