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For Companies At a Glance
- Tasks: Provide compassionate care and support to patients in a dynamic hospital environment.
- Company: Join South Warwickshire NHS Foundation Trust, a top-rated employer in healthcare.
- Benefits: Enjoy competitive pay, generous holiday, and opportunities for professional development.
- Why this job: Make a real difference this winter while gaining valuable healthcare experience.
- Qualifications: Must have 6 months of care experience and a compassionate nature.
- Other info: Flexible shifts available with potential for ongoing work after the contract.
The predicted salary is between 20000 - 30000 £ per year.
Go back South Warwickshire University NHS Foundation Trust
Clinical Support Worker – Winter Pressures Team
The closing date is 19 September 2025
South Warwickshire University NHS Foundation Trust (SWFT) is recruiting experienced, compassionate, and self-motivated Clinical Support Workers (CSWs) to join our team at Warwick Hospital this winter.
We are offering 4-month temporary contracts (December to March) to provide vital support during our busiest period. CSWs will be allocated to areas on arrival for each shift, with opportunities to work across a variety of departments, including:
- Clinical Decisions Unit
- A&E waiting room
- Additional inpatient areas opened for winter pressures
- Medical and surgical wards
This is an excellent opportunity to broaden your experience in a supportive environment, working in diverse clinical areas. Following your induction you will be working long days on weekdays, for the duration of the contract.
Applicants must have a minimum of 6 months care experience.
You will also have the option to join the Bank for additional shifts, with the potential to stay on after the 4-month contract ends.
Main duties of the job
The Clinical Support Worker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
As a Clinical Support Worker (CSW) you make a valuable and important contribution to the delivery of high quality healthcare in the Trust. Your role is to support the registered professional in the delivery of safe, effective, compassionate care to patients and their relatives. This job description is to be read in conjunction with the person specification for this particular job.
About us
SWFT is recognised as an \’employer of choice\’ and is highly recommended as a place to work. Our employees are as important to us as the care we give to our patients. We will ensure the right support is available to you, support career development, provide a friendly work environment alongside other benefits such as a generous holiday entitlement, access to a great pension scheme alongside many organisational benefits.
We support learning and educational environment to ensure all employees have the right skills and knowledge to carry out their roles competently. All employees at SWFT will complete the Care Certificate which means you will be trained to a specific set of standards providing evidence you have the right knowledge, skills and behaviours to provide the best care.
There will be opportunity to complete an apprenticeship at Level 2 or 3 depending on previous experience where you can obtain a \’Healthcare Support Worker\’ qualification.
Job responsibilities
Professional Values
To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust
Uphold the Trust values and standards at all times.
Ensure records and documentation are maintained, kept confidential and meet Trust standards in line with the Data Protection Act
Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment
To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture
To take reasonable care of the health and safety of themselves and of other persons
To adhere to the Trusts dress code policy, maintaining a smart appearance at all times
To assist other wards, departments and teams within the Trust as and when required by Service needs
To adhere to the Trusts IT policies regarding e-mail and internet usage
To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.
Clinical Practice
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
To report all care that has been given to patients within the team to a registered Professional
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
To assist with the discharge process for patients as directed by the registered professional.
Communications and Interpersonal Relationships
Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication.
Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.
To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.
Communicate effectively within the multi-disciplinary team to ensure that patient care is well planned and coordinated.
Contribute to the reporting, handover and documentation of patient care under the direct supervision of a registered professional maintaining confidentiality at all times.
Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.
Use the Trust information support system and other computer systems as required by the clinical area in accordance with Trust policy.
Team Working
Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.
Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.
To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.
Ensure all waste and soiled linen is disposed of in line with Trust policy.
Participate in audit under the direction of the registered professional
Clean and check beds, bed spaces and lockers following discharge and in preparation for admission (inpatient areas only).
Ensure deliveries are stored correctly and stock maintained to the required level.
Support the house keeper with general housekeeping duties, reporting as necessary essential cleaning needs (inpatient areas only).
Education, Training and Personal Development
To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.
To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.
To participate in the Trust Appraisal process
To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.
To continue personal development in relation to identified objectives.
Maintain up to date knowledge of changes in policies and procedures relevant to the post.
Person Specification
Qualifications
- Obtained an educational level of GCSE level A – C English and Maths or equivalent
Experience
- Experience working as part of a team
- Experience in delivering care and working in a healthcare or people centred environment.
Skills
- Able to work to agreed level of competency.
- Good written, verbal and non-verbal communication skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly.
Personal Qualities
- Able to work as part of a team.
- Compassionate and caring nature
- Reliable
Other
- Able to work flexibly over a 24 hour period.
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Warwickshire University NHS Foundation Trust
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Clinical Support Worker - Winter Pressures Team employer: South Warwickshire University NHS Foundation Trust
Contact Detail:
South Warwickshire University NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker - Winter Pressures Team
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, especially those who work at SWFT. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Be ready for an interview on the spot! When you apply through our website, keep your schedule flexible. You never know when you might get a call for a quick chat about your experience and skills.
✨Tip Number 3
Show off your passion for patient care! During interviews or networking, share stories that highlight your compassion and teamwork. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Follow up after applying! A quick email thanking them for considering your application can keep you on their radar. Plus, it shows you're genuinely interested in joining the team at SWFT.
We think you need these skills to ace Clinical Support Worker - Winter Pressures Team
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your caring nature shine through! Use examples from your experience that highlight your compassion and ability to support patients and their families.
Tailor Your Application: Make sure to customise your application for the Clinical Support Worker role. Highlight relevant experience and skills that match the job description, especially your teamwork and communication abilities.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. This will help ensure your application is easy to read and understand, making a great impression on us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at SWFT!
How to prepare for a job interview at South Warwickshire University NHS Foundation Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Clinical Support Worker. Familiarise yourself with the key duties mentioned in the job description, such as providing compassionate care and supporting registered professionals. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
With a minimum of 6 months care experience required, be ready to discuss specific examples from your past roles. Highlight situations where you provided excellent patient care or worked effectively within a team. This will show that you have the practical skills needed for the role.
✨Emphasise Communication Skills
As a Clinical Support Worker, effective communication is crucial. Prepare to discuss how you've successfully communicated with patients, families, and colleagues in previous roles. Use examples that showcase your ability to listen, empathise, and convey information clearly.
✨Demonstrate Your Compassion
Compassion is at the heart of healthcare. Be prepared to share stories that illustrate your caring nature and empathy towards patients. This could include experiences where you went above and beyond to support someone in need, which will resonate well with the interviewers.
