Enhanced Care Team Support Worker

Enhanced Care Team Support Worker

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support patients with complex needs and build therapeutic relationships.
  • Company: Join the Outstanding-rated South Warwickshire University NHS Foundation Trust.
  • Benefits: Receive full training, work in a supportive team, and make a real difference.
  • Why this job: Be part of a rewarding role that influences patient care and outcomes.
  • Qualifications: Compassionate individuals with excellent communication skills and a passion for helping others.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

An exciting opportunity has arisen to join our brand-new Enhanced Care Team at Warwick Hospital. We are seeking caring, dedicated, and enthusiastic Clinical Support Workers who are passionate about making a difference for patients with complex needs. You will need excellent communication skills, patience, and empathy to support individuals who may have mental health conditions, eating disorders, dementia, learning disabilities, or autism.

Responsibilities:

  • Receive full support and training to develop new skills.
  • Play an active role in shaping and improving the service as the team establishes and grows.
  • Work closely with patients and families, building therapeutic relationships to deliver safe, person‑centred care that achieves the best possible outcomes.
  • Contribute to a rota providing 24/7 cover, including nights and weekends.

This is a rewarding and evolving role where you will influence the quality of enhanced care across the acute hospital setting, supported by a collaborative and committed team to ensure we meet the advancing demand of patients with additional needs. An assessment day will form part of the recruitment process and will take place on 5th December 2025 so please keep this date free should your application be shortlisted. You must be available for the full day as no alternative dates will be offered.

As an Enhanced Care Team Assistant, you will play a vital role in supporting patients who may be at risk of harm to themselves or others. Working alongside the Enhanced Care Team (ECT) and guided by the ECT Lead, you will provide compassionate, person‑centred care, helping patients manage the behavioural and psychological challenges that can arise during a hospital stay. You will lead by example: showing kindness, respecting choice, and embracing person‑centred values to help improve outcomes and keep our patients safe from harm.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition, our staff survey results have placed us 4th in the country for recommended place to work. We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford‑Upon‑Avon, Royal Leamington Spa and Shipston‑on‑Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey.

Enhanced Care Team Support Worker employer: South Warwickshire NHS Foundation Trust

At South Warwickshire University NHS Foundation Trust, we pride ourselves on being an outstanding employer, offering a supportive and collaborative work environment for our Enhanced Care Team Support Workers. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that our staff are equipped to deliver compassionate, person-centred care to patients with complex needs. Join us in making a meaningful impact in the community while working in a Trust that has been recognised as one of the best places to work in the country.
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Contact Detail:

South Warwickshire NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Enhanced Care Team Support Worker

✨Tip Number 1

Get to know the Enhanced Care Team and the values they stand for. Research the Trust's mission and how they provide compassionate care. This will help you align your answers during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! Since this role requires excellent communication, try role-playing scenarios with friends or family. This will help you feel more confident when discussing how you would support patients with complex needs.

✨Tip Number 3

Be ready for the assessment day! Brush up on your knowledge about mental health conditions and person-centred care. Think of examples from your past experiences that demonstrate your empathy and ability to build therapeutic relationships.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our outstanding team at South Warwickshire University NHS Foundation Trust.

We think you need these skills to ace Enhanced Care Team Support Worker

Communication Skills
Empathy
Patience
Person-Centred Care
Therapeutic Relationship Building
Team Collaboration
Behavioural Management
Psychological Support
Adaptability
Compassion
Crisis Intervention
Understanding of Mental Health Conditions
Knowledge of Learning Disabilities
Commitment to Equality, Diversity and Inclusion

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for making a difference shine through. We want to see how much you care about supporting patients with complex needs and how your values align with ours.

Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We’re looking for excellent communication skills and empathy, so share examples that showcase these traits.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Enhanced Care Team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Enhanced Care Team.

How to prepare for a job interview at South Warwickshire NHS Foundation Trust

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Enhanced Care Team Support Worker. Familiarise yourself with the specific needs of patients with complex conditions like mental health issues and learning disabilities. This will help you demonstrate your passion for making a difference and show that you're ready to contribute to the team.

✨Showcase Your Empathy

During the interview, be prepared to share examples of how you've shown empathy and compassion in previous roles. Think about situations where you’ve supported someone in need or built strong relationships with patients or families. This is crucial for a role that focuses on person-centred care.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responding to questions like how you would support a patient experiencing distress or how you would work as part of a team during a busy shift. This will help you feel more confident and articulate during the interview.

✨Embrace the Values

Familiarise yourself with the Trust's values of providing safe, inclusive, effective, and compassionate care. Be ready to discuss how these values resonate with you and how you can embody them in your work. Showing alignment with their mission will make you a standout candidate.

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