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- Tasks: Support patients with complex needs and build therapeutic relationships.
- Company: Join the Outstanding-rated South Warwickshire University NHS Foundation Trust.
- Benefits: Receive full training, work in a supportive team, and make a real difference.
- Why this job: Be part of a rewarding role that influences patient care and outcomes.
- Qualifications: Compassionate individuals with excellent communication skills and a passion for helping others.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join our brand-new Enhanced Care Team at Warwick Hospital. We are seeking caring, dedicated, and enthusiastic Clinical Support Workers who are passionate about making a difference for patients with complex needs. You will need excellent communication skills, patience, and empathy to support individuals who may have mental health conditions, eating disorders, dementia, learning disabilities, or autism.
As part of this role, you will:
- Receive full support and training to develop new skills.
- Play an active role in shaping and improving the service as the team establishes and grows.
- Work closely with patients and families, building therapeutic relationships to deliver safe, person-centred care that achieves the best possible outcomes.
- Contribute to a rota providing 24/7 cover, including nights and weekends.
This is a rewarding and evolving role where you will influence the quality of enhanced care across the acute hospital setting, supported by a collaborative and committed team to ensure we meet the advancing demand of patients with additional needs.
An assessment day will form part of the recruitment process and will take place on 5th December 2025, so please keep this date free should your application be shortlisted. You must be available for the full day as no alternative dates will be offered.
As an Enhanced Care Team Assistant, you will play a vital role in supporting patients who may be at risk of harm to themselves or others. Working alongside the Enhanced Care Team (ECT) and guided by the ECT Lead, you will provide compassionate, person-centred care, helping patients manage the behavioural and psychological challenges that can arise during a hospital stay. You will lead by example: showing kindness, respecting choice, and embracing person-centred values to help improve outcomes and keep our patients safe from harm.
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition, our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on-Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Our values can be summed up in one sentence: We are ‘Trusted to provide safe, inclusive, effective and compassionate care’.
Throughout the recruitment process, you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to equality, diversity and inclusion, we encourage all applicants to complete a short survey. This can be accessed via the link below: Survey Link. We appreciate you completing the survey.
For further details / informal visits contact: Name: Anne-Marie Greger, Job title: Staff Bank Manager, Email address: Anne-Marie.Greger@swft.nhs.uk
Enhanced Care Team Support Worker employer: South Warwickshire NHS Foundation Trust
Contact Detail:
South Warwickshire NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Care Team Support Worker
✨Tip Number 1
Get to know the Enhanced Care Team and the values they stand for. Research their approach to patient care and think about how your own experiences align with their mission. This will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, consider role-playing scenarios with friends or family. This will help you articulate your thoughts clearly and demonstrate your empathy and patience during the assessment day.
✨Tip Number 3
Be prepared to discuss real-life examples of how you've shown kindness and respect for choice in previous roles. Think about specific situations where you made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep that assessment day on your calendar – being available and ready to showcase your skills is key to landing this rewarding role.
We think you need these skills to ace Enhanced Care Team Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for making a difference shine through. We want to see how much you care about supporting patients with complex needs, so share any relevant experiences that highlight your dedication.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We’re looking for excellent communication skills, patience, and empathy, so give us examples of how you've demonstrated these in your previous roles.
Be Person-Centred: Remember, this role is all about delivering person-centred care. In your application, emphasise how you’ve built therapeutic relationships with individuals in the past and how you plan to continue doing so as part of our Enhanced Care Team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate – get your application in today!
How to prepare for a job interview at South Warwickshire NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enhanced Care Team Support Worker role. Familiarise yourself with the specific needs of patients with complex conditions like mental health issues and learning disabilities. This will help you demonstrate your passion for making a difference and show that you’re ready to contribute to the team.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with patients or families in the past. Think about times when you’ve had to be patient and empathetic, especially in challenging situations. This will highlight your ability to build therapeutic relationships.
✨Emphasise Your Values
The Trust values safe, inclusive, effective, and compassionate care. Be ready to discuss how you embody these values in your work. Share specific instances where you’ve demonstrated kindness, respect for choice, and person-centred care, as this will resonate well with the interviewers.
✨Prepare for the Assessment Day
Since an assessment day is part of the recruitment process, think about how you can showcase your skills in a practical setting. Practice scenarios that may arise in the role, such as managing behavioural challenges or providing support during a crisis. Being prepared will help you feel more confident and make a great impression.
