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- Tasks: Support nursing teams and provide administrative assistance in a fast-paced clinical environment.
- Company: Join the Outstanding-rated South Warwickshire University NHS Foundation Trust, known for exceptional care.
- Benefits: Enjoy a supportive work culture, opportunities for training, and a chance to make a real impact.
- Other info: Opportunities for informal visits and direct contact with the AEC Manager for more insights.
- Why this job: Be part of a passionate team dedicated to delivering compassionate care and improving patient experiences.
- Qualifications: Excellent communication skills and a genuine passion for helping others are essential.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new opportunity has opened up for a Band 3 Clinical Support Worker to assist the nursing team in the Ambulatory emergency care department at Warwick hospital.
Ambulatory care is a clinical area which provides same day medical care for patients referred from their general practitioner or streamlined from the emergency department with the view to discharging the same day.
The department provides diagnostic investigations and treatment for a range of medical conditions.
We are seeking a highly motivated and committed band 3 healthcare support worker/clerical to complement our multidisciplinary team. You will be required to work as part of a team to deliver exceptional care to our patients. The candidate must have excellent communication skills and a passion for helping other.
To be responsible for providing confidential, accurate and efficient administrative support to the Ambulatory emergency care team
To take responsibility for answering the phone, taking accurate messages and communicating with the team in a timely manner.
To carry out, with appropriate training, phlebotomy and other tasks e.g. dressings
To use Lorenzo to record the attendance of patients at clinic
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
For further details / informal visits contact: Name: Chelsey Lindsay Job title: AEC Manager Email address: chelsey.lindsay@swft.nhs.uk Telephone number: 01926495321
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Clinical Support Worker & Administration Assistant employer: South Warwickshire NHS Foundation Trust
Contact Detail:
South Warwickshire NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker & Administration Assistant
✨Tip Number 1
Familiarise yourself with the Ambulatory emergency care department's services and values. Understanding their approach to patient care will help you align your responses during interviews and demonstrate your commitment to their mission.
✨Tip Number 2
Reach out to current or former employees of South Warwickshire University NHS Foundation Trust via LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples of how you've demonstrated excellent communication skills in previous roles. Since this position requires effective communication, having concrete examples ready will showcase your suitability for the role.
✨Tip Number 4
Consider volunteering or shadowing in a healthcare setting if you haven't already. This experience can enhance your understanding of the clinical environment and give you practical examples to discuss during your interview.
We think you need these skills to ace Clinical Support Worker & Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Support Worker & Administration Assistant position. Highlight key skills such as communication and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in healthcare or administration, and include specific examples of how you've demonstrated the values of safe, inclusive, effective, and compassionate care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your motivation to join the team at South Warwickshire University NHS Foundation Trust. Mention your understanding of the Ambulatory emergency care department and how you can contribute to their mission.
Prepare for Values-Based Questions: Anticipate questions related to the Trust's values during the interview process. Think of examples from your past experiences that demonstrate how you embody these values in your work, whether in patient-facing roles or administrative tasks.
How to prepare for a job interview at South Warwickshire NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Clinical Support Worker and Administration Assistant. Familiarise yourself with the tasks mentioned in the job description, such as providing administrative support and assisting with patient care.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you would handle phone calls and relay messages accurately within the team.
✨Demonstrate Your Passion for Care
The organisation values compassion and effective care. Think of specific instances where you've gone above and beyond to help others, whether in a professional or personal context, and be prepared to share these stories during your interview.
✨Align with Their Values
Familiarise yourself with the Trust's values of safe, inclusive, effective, and compassionate care. Prepare to discuss how your own values align with theirs and provide examples of how you've embodied these principles in your work.