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- Tasks: Join a dynamic team to enhance digital services for South Wales Police.
- Company: Be part of South Wales Police, dedicated to community safety and innovation.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in policing while developing your tech skills.
- Qualifications: Experience in Microsoft applications and project management is essential.
- Other info: Guaranteed interview for Black & Asian candidates meeting criteria.
The predicted salary is between 36000 - 60000 £ per year.
Would you like a career like no other? If so… Join Us South Wales Police brings together thousands of people with the same aim – to keep South Wales safe. We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.
About The Team/Department You Will Be Joining
The Joint Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities. The role will sit within the Business Systems branch of DSD which help support projects and the other branches of DSD. Our office is based at South Wales Police Headquarters in Bridgend, but we offer a hybrid working policy which supports working from your home.
About The Role And Your Key Responsibilities
The role will work on the Business Systems Team for both South Wales Police and Gwent Police, working as part of a dedicated team, within a controlled project environment, which tackles competing business demands, ensuring that systems operate efficiently and opportunities to develop and enhance service delivery are maximised. The Technical Development Officer will be responsible for the delivery of a comprehensive service, ranging from issues affecting user accessibility to more complex developmental challenges linked to systems and/or devices product/service provision and upgrades. You will manage a small team, and coordinate the incoming requests for system development. The role will include using a ticketing system (Ivanti) to manage the day-to-day requests from end users.
What skills and experience do we need you to bring to the role:
- Experience of gathering requirements and documenting as specification for development work.
- Proficient in Microsoft applications, in particular M365 and Excel, and experienced in using a variety of information management systems.
- Excellent oral and written communication skills and able to communicate complex information to diverse audiences effectively.
- Knowledge of project management processes, eg. Agile.
- Time management skills to organise various pieces of work across the team.
There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting. Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case‑by‑case basis. This is a guaranteed interview for Black & Asian candidates if they meet minimum criteria of 3 in all competencies.
If you would like any more information about the role, please contact Lisa Mason at liz@south-wales.police.uk.
First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect.
Technical Development Officer employer: South Wales Police
Contact Detail:
South Wales Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Development Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees of South Wales Police on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical development and project management. We should also think of examples from our past experiences that showcase our skills in problem-solving and team management.
✨Tip Number 3
Showcase our passion for community service! When we talk about our experiences, let’s highlight how our technical skills can contribute to making South Wales safer and more efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can find all the latest roles and updates there, making it super easy for us to stay in the loop.
We think you need these skills to ace Technical Development Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Technical Development Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since excellent communication is key, don’t shy away from demonstrating your ability to convey complex information clearly. Whether it’s in your cover letter or CV, make sure we can see your knack for effective communication.
Highlight Relevant Experience: When detailing your experience, focus on any previous roles where you gathered requirements or worked with project management processes like Agile. This will help us see how you can hit the ground running in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at South Wales Police
✨Know Your Tech Inside Out
As a Technical Development Officer, you'll need to demonstrate your proficiency in Microsoft applications, especially M365 and Excel. Brush up on these tools before the interview, and be ready to discuss how you've used them in past projects or roles.
✨Showcase Your Communication Skills
You'll be communicating complex information to diverse audiences, so practice explaining technical concepts in simple terms. Think of examples where you've successfully done this in the past, as it will show your ability to connect with different stakeholders.
✨Familiarise Yourself with Agile Methodologies
Since knowledge of project management processes like Agile is essential, make sure you understand the basics. Be prepared to discuss any experience you have with Agile projects, including how you managed competing demands and ensured efficient system operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage requests using a ticketing system like Ivanti. Think of specific scenarios where you've tackled similar challenges, and be ready to explain your thought process and outcomes.