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- Tasks: Support and enhance digital services for South Wales Police and Gwent Police.
- Company: Join the dedicated team at South Wales Police, committed to community safety.
- Benefits: Flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in policing while developing your tech skills.
- Qualifications: Experience in gathering requirements and strong communication skills.
- Other info: Hybrid working policy and excellent career development opportunities.
The predicted salary is between 30000 - 48000 £ per year.
Would you like a career like no other? If so… Join Us
South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.
We want to be the best at understanding and responding to our community\’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.
We are looking for someone to #JoinUs as a Technical Development Officer in the Joint Digital Services Division.
Could you be who we are looking for?
About The Team/Department You Will Be Joining
The Joint Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities.
The role will sit within the Business Systems branch of DSD which help support projects and the other branches of DSD.
Our office is based at South Wales Police Headquarters in Bridgend, but we offer a hybrid working policy which supports working from your home.
About The Role And Your Key Responsibilities
The role will work on the Business Systems Team for both South Wales Police and Gwent Police, working as part of a dedicated team, within a controlled project environment, which tackles competing business demands, ensuring that systems operate efficiently and opportunities to develop and enhance service delivery are maximised.
The Technical Development Officer will be responsible for the delivery of a comprehensive service, ranging from issues affecting user accessibility to more complex developmental challenges linked to systems and/or devices product/ service provision and upgrades
You will manage a small team, and coordinate the incoming requests for system development
The role will include using a ticketing system (Ivanti) to manage the day-to-day requests from end users
What skills and experience do we need you to bring to the role:
Experience of gathering requirements and documenting as specification for development work
Someone who is proficient in Microsoft applications, in particular M365 and Excel, and be experienced in using a variety of information management systems.
Excellent oral and written communication skills and be able to communicate complex information to diverse audiences effectively
Knowledge of project management processes, eg. Agile
Time management skills to organise various pieces of work across the team
There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more, click here for more information.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis
This is a guaranteed interview for Black & Asian candidates if meet minimum criteria of 3 in all competencies
If you would like any more information about the role, please contact Lisa Mason lisa.-
First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, Police staff application guidance | South Wales Police
Technical Development Officer employer: South Wales Police
Contact Detail:
South Wales Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Development Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees of South Wales Police on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical development. We should also think about how our past experiences align with the responsibilities of the Technical Development Officer role. Confidence is key!
✨Tip Number 3
Showcase our skills during the interview! Bring examples of how we've tackled complex problems or improved systems in previous roles. This will help us stand out as the perfect fit for the Joint Digital Services Division.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email expressing our appreciation for the opportunity can leave a lasting impression. Plus, it keeps us on their radar as they make their decision.
We think you need these skills to ace Technical Development Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Technical Development Officer role. We want to see how you can contribute to our mission of keeping South Wales safe!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your ability to convey complex information clearly. We love seeing candidates who can communicate effectively with diverse audiences!
Be Specific About Your Experience: When detailing your experience, be specific about your past roles and responsibilities, especially those related to gathering requirements and documenting specifications. This will help us understand how you can hit the ground running in our team.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly and allows you to access all the resources we have to support your application process.
How to prepare for a job interview at South Wales Police
✨Know Your Stuff
Make sure you understand the role of a Technical Development Officer and the specific responsibilities it entails. Brush up on your knowledge of business systems, user accessibility issues, and how to document requirements effectively. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Communicate Clearly
Since excellent communication skills are a must for this role, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate this during the interview, so think about how you can convey your ideas clearly to diverse audiences.
✨Show Your Problem-Solving Skills
Be ready to discuss past experiences where you've tackled complex developmental challenges. Prepare examples that highlight your ability to gather requirements, work within a project environment, and enhance service delivery. This will help the interviewers see how you can contribute to their team.
✨Embrace the Hybrid Work Culture
Familiarise yourself with the hybrid working policy and be prepared to discuss how you can effectively work both from home and in the office. Highlight any previous experience you have with remote work and how you manage your time and productivity in such settings.