Senior Communications Officer in London

Would you like a career like no other? If so… Join Us. South Wales Police brings together thousands of people with the same aim – to keep South Wales safe. We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to #JoinUs as a Senior Communications Officer in our Communications and Media team. Could you be who we are looking for?

About The Team/Department You Will Be Joining

Located at our Police Headquarters, BRIDGEND. We’re looking for a talented and creative Senior Communications Officer to join our Digital and Content Team, where you will be responsible for creating, managing, and maintaining high‑quality digital content that reflects our brand. With a strong understanding of audience needs and emerging online trends, you will ensure that our digital channels remain engaging, accessible, and aligned with force priorities, helping us communicate effectively with our communities and workforce.

In this role, you will provide expert advice on digital communications, offering guidance on best practice, accessibility, and meaningful online engagement. You will be responsible for identifying, assessing, and escalating risk across online platforms, supporting the organisation to respond appropriately.

Working closely with colleagues across the wider Communications and Media Team, you will help plan and deliver clear, consistent, and proactive communications that enhance trust and confidence in the force. As Senior Communications Officer of the Digital and Content Team, you will support and develop staff, encourage collaboration, and play a key role in the delivery of our Communications Strategy.

About The Role And Your Key Responsibilities

An opportunity has arisen for a full time, permanent Senior Communications Officer. The successful person will work 37 hours per week, Monday to Friday. You will be expected to perform on-call duties. While the force supports flexible work, you will be expected to work from HQ regularly.

What skills and experience do we need you to bring to the role:

• A relevant degree or at least three years’ experience working in a communications role.
• Must have experience of managing content for digital platforms and overseeing and developing social media platforms.
• Strong organisational and communication skills.
• Creative skills and problem‑solving aptitude.
• Sufficient experience in Microsoft Office programs.
• Be able to work as a member of a team.
• Excellent organisational skills with the ability to work under pressure.

Please note the successful candidate must be willing to undergo vetting to the required level MV/SC. Please note, if you are subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case‑by‑case basis.

As an equal opportunities’ employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from ethnically diverse candidates.

To support the ambition of a diverse workforce, South Wales Police is able to offer a Guaranteed Interview Scheme (GIS). The GIS is available for people living with a disability or identify as ethnically diverse. If you are an applicant who is living with a disability or from an ethnically diverse background (Black, Asian and Minority Ethnic) and would like to be considered under the GIS, you must meet the essential minimum criteria for the role as outlined in the advert and role profile. You should take time to evidence that you meet each of the essential criteria in your application form and/or personal statement and CV.

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.

If you would like any more information about the role, please contact Carly Yeates, Head of Communications. This role closes soon apply today and join Team SWP!