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- Tasks: Assist in the secure detention and welfare of individuals in police custody.
- Company: Join South Wales Police and make a difference in your community.
- Benefits: Competitive salary, shift allowances, and opportunities for career growth.
- Why this job: Experience a dynamic role that challenges you while supporting your community.
- Qualifications: Must be 17+ years old, with strong communication and attention to detail.
- Other info: Attend our Familiarisation session for insights and application tips.
The predicted salary is between 25948 - 29859 £ per year.
CUSTODY DETENTION OFFICERS VACANCIES IN SOUTH WALES POLICE
Scale 3/4 SCP 14–21
Salary: £25,948 rising to £29,859 plus shift allowance and weekend enhancement on completion of training
Applications will go live at 15:00 Wednesday 25th February 2026 and close at 15:00 Wednesday 25th March.
If you are ready for the next challenge in your career or feel you have the skills to thrive in a new role, take advantage of the Custody Detention Officer opportunities now available within South Wales Police. We are currently recruiting for Custody Detention Officers within the South Wales Police area. You will be based at one of the four custody suites at Cardiff Bay, Merthyr Tydfil, Bridgend or Swansea.
The Custody Detention Officer role is responsible for assisting in the secure detention, care and welfare of detained persons and their property, in accordance with the powers as detailed in the Police Reform Act 2002, ensuring compliance with the provisions of the Police and Criminal Evidence Act 1984.
To support the Custody Sergeant conducting the booking in process, you will record the detained person’s possessions, take their fingerprints, their photograph and make sure they are secure in a cell. During their time in custody, you will take them food and drinks and make regular cell checks. There will be phone calls to answer, solicitors to deal with and a whole host of other things to do.
This will offer you the exciting opportunity to work within our dynamic custody suites. We will build upon your skills and abilities and teach you to deal effectively and professionally with persons who have been detained in police custody.
As custody is a 24‑hour, 7 day a week business, successful candidates will be required to work a shift pattern covering the business hours. This will involve weekend and night shift working in accordance with the 4 on 4 off pattern of 12 hour shifts; 2 days 0700‑1900 hours followed by 2 nights 1900‑0700 hours followed by 4 days off.
You are eligible to apply for this role if you are 17 years old or above, however you must be 18 by the intake date.
This is a challenging job where we require unique individuals. Detainee behaviour can be challenging, even volatile, so the perfect candidate for this role will have:
- The ability to handle situations with respect, empathy and understanding
- The ability to remain calm and controlled in a tense environment
- Great communications skills
- Good computer, spelling and grammar skills
- Attention to detail
In return, you will have an immensely satisfying job making a significant contribution to safeguarding the communities of South Wales.
Interested in finding out more about the role? SWP are holding a Familiarisation session at South Wales Police Headquarters, PLC Building, Cowbridge Road, Bridgend CF31 3SU on 18th March 2026. This session can provide you with advice on how to apply for the role, the duties you will have to undertake, answer any questions you may have and experienced CDO’s will be in attendance to give you an insight into their day‑to‑day duties.
If you are interested in attending this event, please email to register your interest no later than 12 noon on 10 March 2026.
As an equal opportunities’ employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and minority ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from Black, Asian and minority ethnic applicants.
If you would like more information on the opportunities, support offered and the forthcoming recruitment campaign, please contact our Positive Action Team.
Posting will be based on where vacancies are located and it is anticipated that both Cardiff Bay and Swansea Custody suites will require staff however, final posting will be made at the discretion of the Custody Services Senior Management Team and could be at any of the four suites.
Please note that you will be required to upload evidence of your level 2 English and Maths certificate at the same time as you submit your application. Please upload your CV in a Word document and your personal statement to the system also in Word.
Custody Detention Officers (CDO) Campaign February 2026 in London employer: South Wales Police
Contact Detail:
South Wales Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officers (CDO) Campaign February 2026 in London
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Custody Detention Officer. Understanding what’s expected will help you shine during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Attend the Familiarisation session at South Wales Police Headquarters. It’s a great chance to meet current CDOs, ask questions, and get insider tips on what it takes to succeed in this role.
✨Tip Number 3
Practice your communication skills! As a CDO, you'll need to handle challenging situations with empathy and clarity. Role-play scenarios with friends or family to build your confidence before the interview.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions!
We think you need these skills to ace Custody Detention Officers (CDO) Campaign February 2026 in London
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Custody Detention Officer role. Highlight any relevant experience and skills that show you can handle challenging situations with respect and empathy. Remember, we want to see your best self!
Craft a Personal Statement: Your personal statement is your chance to shine! Use it to explain why you're interested in the role and how your skills align with what we're looking for. Keep it clear, concise, and engaging – we want to know what makes you tick!
Check Your Documents: Before hitting submit, double-check that you've uploaded your Level 2 English and Maths certificates along with your CV and personal statement. We don’t want any hiccups in your application process, so make sure everything's in order!
Apply Through Our Website: When you're ready to apply, make sure you do it through our website. It’s the easiest way to ensure your application gets to us without any fuss. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at South Wales Police
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Custody Detention Officer. Familiarise yourself with the Police Reform Act 2002 and the Police and Criminal Evidence Act 1984. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As a CDO, you'll need to communicate effectively with detained individuals and colleagues. During the interview, practice clear and concise communication. Use examples from past experiences where you've successfully handled challenging conversations or situations to highlight your skills.
✨Demonstrate Empathy and Understanding
The ability to handle tense situations with respect and empathy is crucial. Prepare to discuss scenarios where you've shown understanding in difficult circumstances. This will show the interviewers that you can maintain composure and care for detainees' welfare.
✨Prepare for Shift Work Questions
Since this role involves a 24/7 shift pattern, be ready to discuss your availability and willingness to work nights and weekends. Highlight any previous experience with shift work or your flexibility in adapting to different schedules, as this will reassure them of your commitment.