At a Glance
- Tasks: Lead a diverse team to develop and maintain cutting-edge ICT infrastructure for South Wales Police.
- Company: Join South Wales Police, the largest police force in Wales, dedicated to community safety.
- Benefits: Enjoy competitive salary, training opportunities, flexible working, and wellness programmes.
- Other info: Be part of a diverse team committed to equality and community well-being.
- Why this job: Make a real impact on public safety while advancing your career in a supportive environment.
- Qualifications: Bachelor's degree in ICT and proven experience managing technical teams and operations.
The predicted salary is between 53451 - 57186 £ per year.
Location: Bridgend
Salary: £53,451 - £57,186 per annum
Job Type: Full Time, Permanent
Working Hours: 37 hours per week
Closing Date: 31/07/2026, 15:00
Are you looking for your next career step? South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment.
We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure.
As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. This will involve:
- Scoping architectural designs and implementations
- Agreeing work scheduling
- Investigating and resolving any infrastructural issues
- Managing the lifecycle management of configuration items
Key Responsibilities:
- Manage the day-to-day infrastructure operations including servers, network, security and cloud services
- Lead infrastructure projects including upgrades, migrations and system implementations
- Develop and maintain security protocols and procedures for infrastructure systems
- Oversee disaster recovery and business continuity planning
- Provide technical guidance to the infrastructure team and other teams within ICT
- Execute the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient
- Provide specialist advice and guidance on a range of complex and/or escalated technical issues
About you:
- A bachelor's degree in an ICT related subject
- An ICT related qualification
- Demonstratable equivalent skills or experience
- Proven experience of managing a team of technical specialists
- Proven experience of managing day-to-day ICT operations
- Skilled in system integration as well as a sound knowledge of major ICT platforms
- Experience in leading infrastructure projects
- Strong analytical and problem-solving skills
Benefits:
- Training and professional development opportunities
- Local Government Pension Scheme
- 24 days Annual Leave increasing to 29 years after 5 years employment
- Flexible working dependant on duties
- Free on-site parking
- On site fitness centre and canteen
- Collaborative and supportive work environment
- Cycle to work scheme
- Wellness programmes
- SWP Diolch Vectis & Blue light Discount Card
- Opportunity to make a meaningful contribution to public safety and community well-being
Additional Information:
As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.
IT Infrastructure Manager (Permanent) in Bridgend employer: South Wales Police
South Wales Police is an exceptional employer, offering a collaborative and supportive work environment where innovation thrives. With significant investment in ICT and a commitment to employee growth through training and professional development, this role as an ICT Cloud Infrastructure and Platforms Specialist provides the opportunity to make a meaningful impact on public safety while enjoying benefits like flexible working, wellness programmes, and a local government pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Manager (Permanent) in Bridgend
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what South Wales Police values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges South Wales Police might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at South Wales Police!
✨Direct Apply to South Wales Police
Let's not forget to apply directly through the South Wales Police website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Manager (Permanent) in Bridgend
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at South Wales Police.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at South Wales Police. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at South Wales Police
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
