At a Glance
- Tasks: Lead a dynamic team in managing People Services, ensuring smooth operations and employee support.
- Company: Join a forward-thinking organisation dedicated to enhancing employee experiences.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Other info: Be part of a collaborative team focused on growth and efficiency.
- Why this job: Make a real difference in people operations while driving positive change and innovation.
- Qualifications: Experience in people services management and a passion for improving employee processes.
The predicted salary is between 40000 - 50000 £ per year.
Please apply by: 22/07/2026 at 12:00 midday Shortlisting is anticipated to take place: 24/07/2026 Reporting to the Head of People Services, the People Services Manager - People Operations leads a high-volume operational and specialist People Services portfolio covering Shared Services, Pensions and Reward and Benefits, which includes payroll-related activity.
The role provides management oversight of three People Services Business Partners, each responsible for one of three defined workstreams: Shared Services, Pensions and Reward and Benefits, and ensures their teams work together as one joined-up service.
This is a high-volume, regulated and deadline-driven role, with responsibility for accurate employee lifecycle administration, pensions governance, pay and reward activity, statutory reporting, workforce data and clear day-to-day advice to managers and colleagues.
The postholder will provide assurance, manage risk and maintain effective controls across key operational people processes.
The role also has a strong improvement focus.
The People Services Manager will use data, service insight and manager feedback to modernise processes, reduce duplication, improve the employee experience and support more efficient, consistent and accessible People Services across SWFRS.
Candidate Profile We are looking for someone who can lead a high-volume operational ...
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South Wales Fire and Rescue Service Recruitment Team
