At a Glance
- Tasks: Support and maintain critical communication systems for enhanced community safety.
- Company: Join a forward-thinking organisation focused on digital transformation and community service.
- Benefits: Permanent contract, competitive salary, and opportunities for professional growth.
- Other info: Hands-on role with outdoor work in various weather conditions.
- Why this job: Make a real difference by ensuring reliable communication in operational environments.
- Qualifications: Technical foundation and problem-solving skills required; teamwork is essential.
The predicted salary is between 40500 - 49500 £ per year.
Digital transformation, data and technology all play a central role in how we deliver our services from mobilising crews and accessing critical risk information to managing resources and supporting back office functions. As we continue to modernise, digital transformation is helping us build smarter, more connected systems that enhance responsiveness, improve decision making, and strengthen community safety.
We are now seeking a motivated, experienced, and proactive individual to join our Digital Data and Technology (ICT) Department as an Engineer within our Communications Team. This is a varied, hands on technical role supporting the resilient, secure and reliable infrastructure that underpins critical operational and corporate services.
In line with the job description, the postholder will provide first and second line support, diagnostics, maintenance and repair across:
- Networking and firewalls
- Mobile Data Terminals (MDTs)
- Digital telephony
- Command and control mobilising equipment
- Portable and vehicle based digital and analogue radio systems
The role also includes supporting external aerials and associated communications equipment, maintaining accurate asset records, and working with colleagues and external contractors to keep essential services operating effectively. The role has a significant practical element and is not solely desk based. Duties may involve working on and around Service vehicles to install, inspect, test, maintain or replace communications and mobilising equipment; accessing external aerials and equipment; and undertaking work outdoors at Service sites in a range of weather conditions.
Candidates should therefore be comfortable carrying out practical technical work in operational environments, following safe systems of work and taking reasonable care for their own health and safety and that of others. We are looking for someone with a sound technical foundation, a methodical approach to fault finding and a willingness to develop across the full range of DDaT communications systems. The ability to communicate clearly with technical and non-technical colleagues, follow procedures and work effectively as part of a team is essential. Welsh language skills are desirable but not essential.
Contract: Permanent
Grade: 9
Hours of Work: 37 hours per week
Directorate: Digital, Data and Technology - Technical Services
Job Ref: 503264
Ict Engineer employer: South Wales Fire and Rescue Service
Join an innovative Communications and Engagement team where your creativity and storytelling skills will thrive. Located in the vibrant Forest View Business Park, we offer a supportive work culture that values collaboration and continuous improvement, alongside opportunities for professional growth. With a focus on making a real difference in our communities, this role not only provides a competitive salary but also the chance to engage with diverse audiences and contribute to impactful campaigns.
Contact Details:
South Wales Fire and Rescue Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ict Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what South Wales Fire and Rescue Service values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges South Wales Fire and Rescue Service might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at South Wales Fire and Rescue Service!
✨Direct Apply to South Wales Fire and Rescue Service
Let's not forget to apply directly through the South Wales Fire and Rescue Service website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Ict Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at South Wales Fire and Rescue Service.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at South Wales Fire and Rescue Service. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at South Wales Fire and Rescue Service
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
