Business Analyst
Job ID: 010003
Close Date: 31-Jul-2026
We are looking for a motivated Business Analyst to join our Portfolio Management Office (PMO) and support the delivery of key transformation and improvement initiatives across the Service. Based at Service Headquarters in Llantrisant (with some flexible working), you will work closely with programme and project teams to understand business needs, analyse processes, and help design practical solutions that improve how we operate.
You will play a key role in gathering and documenting requirements, mapping current and future processes, and supporting informed decision‑making through clear analysis and insight. Working with stakeholders across the Service, you’ll help ensure change initiatives are well‑defined, aligned to priorities, and successfully delivered.
We are looking for individuals with experience in business analysis within a change or transformation environment, ideally involving people, process, and technology change. A BA or project management qualification (or equivalent experience) would be beneficial.
You’ll be analytical, proactive, and confident engaging with a wide range of stakeholders, with a strong focus on delivering real, practical improvements.
- Contract: 2 years FTC
- Grade: 13
- Salary: £42,839 - £44,075
- Hours of Work: 37hrs per week
- Directorate: Transformation / Corporate Services
- Location: Headquarters, Llantrisant
Business Analyst in Holyhead employer: South Wales Fire and Rescue Service
As a People Services Manager at SWFRS, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our commitment to modernising processes and enhancing the employee experience ensures that you will have the opportunity to make a meaningful impact while collaborating with a dedicated team. Located in a vibrant community, we offer competitive benefits and a culture that values innovation and teamwork, making SWFRS an exceptional place to advance your career.
Contact Details:
South Wales Fire and Rescue Service Recruitment Team
