At a Glance
- Tasks: Lead a dynamic team in managing high-volume People Services operations and improve employee experiences.
- Company: Join a forward-thinking organisation focused on people and operational excellence.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a collaborative environment with a focus on innovation and improvement.
- Why this job: Make a real difference in how people experience their workplace and drive positive change.
- Qualifications: Experience in people operations and strong leadership skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Reporting to the Head of People Services, the People Services Manager – People Operations leads a high-volume operational and specialist People Services portfolio covering Shared Services, Pensions and Reward and Benefits, which includes payroll-related activity. The role provides management oversight of three People Services Business Partners, each responsible for one of three defined workstreams: Shared Services, Pensions and Reward and Benefits, and ensures their teams work together as one joined-up service.
This is a high-volume, regulated and deadline-driven role, with responsibility for accurate employee lifecycle administration, pensions governance, pay and reward activity, statutory reporting, workforce data and clear day-to-day advice to managers and colleagues. The postholder will provide assurance, manage risk and maintain effective controls across key operational people processes.
The role also has a strong improvement focus. The People Services Manager will use data, service insight and manager feedback to modernise processes, reduce duplication, improve the employee experience and support more efficient, consistent and accessible People Services across SWFRS.
#J-18808-LjbffrPeople Services Manager - People Operations in Cardiff employer: South Wales Fire and Rescue Service
As a People Services Manager at SWFRS, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our commitment to modernising processes and enhancing the employee experience ensures that you will have the opportunity to make a meaningful impact while collaborating with a dedicated team. Located in a vibrant community, we offer competitive benefits and a culture that values innovation and teamwork, making SWFRS an exceptional place to advance your career.
Contact Details:
South Wales Fire and Rescue Service Recruitment Team
