Care Advocate for Elder & Dementia Care in South Shields

We are looking to recruit a Care Advocate to join us at HavenCourt. You should have experience working in the care of older people, re-ablement services and/or those with dementia.

About the Home: We are an innovatively designed and purpose-built Nursing Home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

Main duties of the job:

• You will have practical experience of implementing person-centred care and have effective communication and problem-solving skills.
• You will be caring and compassionate in your approach, be able to work calmly under pressure and have a strong commitment to respecting the rights of the residents at all times.
• You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto night shift. The roster covers 7 days of the week, 24 hours per day.
• Full time, part time and flexible working is available and consideration would be given to a predominately night shift working roster if requested.

Your training and developmental learning needs will be supported.

About us:

Join our team and make a difference every day. We believe that it’s the people who make our home truly happy. If you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal/professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including residential and nursing care, palliative care and end of life, dementia care and re-enablement. Our team aims to provide care for residents that is safe, effective and responsive. The residents' welfare, happiness and dignity is our number one priority.

Haven Court opened in 2016 and is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust.

Job responsibilities:

As a Care Advocate, the postholder will provide direct, individualised care to service users, promoting a caring environment through high standards of professional practice that will be conducive to the needs of the individuals, their carers and families. The postholder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies and Procedures.

Person Specification:

• Previous experience in care work
• Ability to promote positive physical, mental health and wellbeing
• Evidence of continuous professional development
• Experience in working in a care environment with older people and dementia
• Care Certificate

Skills, Knowledge and Attributes:

• Excellent communication skills, with the ability to communicate where there may be barriers to understanding
• Demonstrate care and compassion towards people in need of care and support
• Commitment to respecting the rights of service users at all times and to promoting their privacy, dignity and independence throughout their lives
• Able to remain calm in challenging situations and work effectively under pressure

Other requirements:

• Ability to work flexibly to meet the needs of the service
• Ability to work independently or as part of a team, within a multi-agency framework
• Able to work various shift patterns

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.