At a Glance
- Tasks: Support residents with technology-enabled care and respond to emergency calls.
- Company: South Tyneside Council, dedicated to community welfare.
- Benefits: Competitive pay, flexible casual hours, and training opportunities.
- Other info: Join a supportive team committed to safeguarding vulnerable individuals.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and ability to thrive in high-pressure situations.
The predicted salary is between 14.82 - 14.82 £ per hour.
Technology and Independence Service, Jarrow Town Hall
£28,598 pa pro rata (£14.82ph) plus 10% Shift Allowance
We are looking for enthusiastic individuals to support residents of South Tyneside in technology‑enabled care. In this dynamic, fast‑paced role you will work at the heart of the Alarm Receiving Centre, being on the front line responding to emergency calls from individuals in crisis and coordinating with Responders and Emergency Services to ensure timely support.
Responsibilities
- Respond to emergency calls from individuals in crisis.
- Liaise expertly with Responders and Emergency Services to dispatch appropriate support swiftly and effectively.
- Handle vital out‑of‑hours calls relating to Council and Housing, liaising with colleagues and partners to keep the Borough running around the clock.
- Work in the community installing and servicing Assistive Technology equipment prescribed by the assessment team, supporting residents to remain independent.
- Operate a 24/7, 365‑day service meeting TSA Quality Standards while covering shifts on a casual basis as required.
Qualifications
- Strong interpersonal and communication skills.
- Ability to work efficiently in a high‑demands environment.
- Willingness to undergo full onsite training and embrace opportunities for learning, training and progression within South Tyneside Council.
South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment, and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre‑employment checks.
Preferred (optional): you have been fully vaccinated against COVID‑19 (unless medically exempt). Skilled worker visa sponsorship is not offered.
Closing date: Noon, Tuesday 30 June 2026.
Technology and Independence Officer - Casual employer: South Tyneside Council
South Tyneside Council is an exceptional employer, offering a supportive work culture that prioritises the welfare of both employees and the community. With opportunities for professional growth and development, particularly in technology-enabled care, staff can make a meaningful impact while enjoying a flexible casual role that fits around their lifestyle. The commitment to safeguarding and promoting welfare ensures a rewarding environment for those dedicated to helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Technology and Independence Officer - Casual
✨Get Involved in Local EMS Events
Joining local EMS events or volunteer groups can really put you in touch with people in the field. It’s a great way to meet professionals, learn more about the job, and maybe even snag a reference when you’re hunting for that part-time gig at South Tyneside Council.
✨Connect with Your Community
Don’t underestimate the power of your community! Attend health fairs, speak at schools, or participate in local safety workshops. These connections can lead you to potential part-time opportunities in emergency medical services and increase your visibility in the field.
✨Leverage Your Training
Use your certifications to your advantage! Many part-time EMS roles look for specific qualifications or training. Make sure to highlight these on your profile and during your interviews; it shows you’re serious about your career and ready to step into a role at South Tyneside Council.
✨Reach Out to Local Services Directly
Sometimes the best opportunities are just a conversation away. Don’t hesitate to reach out directly to local EMS providers. You can express your interest in part-time roles, and who knows? You might even get a chance to chat about current openings or upcoming shifts.
We think you need these skills to ace Technology and Independence Officer - Casual
Some tips for your application 🫡
Show Off Your Certifications:In the emergency medical services field, having the right certifications like CPR, First Aid, or a Basic Life Support certificate can really set you apart. Make sure to include these on your CV and mention any relevant courses you've done, as it shows your commitment and readiness for the role!
Highlight Relevant Experience:Whether it’s volunteer work or previous roles in EMS, detail your hands-on experience in your application. Talk about specific situations where you’ve had to think on your feet or worked as part of a team—these snippets tell us you're prepared for the unpredictable nature of EMS work, especially part-time where flexibility can be key.
Tailor Your Cover Letter:Your cover letter is your chance to express why you're passionate about EMS. Be sure to convey your motivation for joining South Tyneside Council and how the part-time nature of the role fits perfectly with your goals—this can really resonate with us as we look for proactive team members!
Be Clear on Your Availability:Since this is a part-time position, it's super important to specify your availability in your application. Let us know which shifts you can cover and if there are any specific days you prefer, so we can gauge how well we can fit you into our team at South Tyneside Council.
How to prepare for a job interview at South Tyneside Council
✨Brush Up on Your EMS Skills
Make sure you're up to date with the latest emergency medical protocols and practices, as these are likely to come up in your interview for a part-time position. Review any key skills pertinent to the role, such as CPR, first aid techniques, and use of medical equipment. Demonstrating that you can handle high-pressure situations will show that you're the right fit for the team at South Tyneside Council.
✨Know Your Tools and Tech
Familiarise yourself with the specific tools and technology used in the EMS field, like defibrillators and assessment software. If possible, try to get insights about the equipment used by South Tyneside Council—this can show your eagerness to adapt quickly. Discuss any experience you have with these tools during your interview.
✨Show Your Commitment to Part-Time Work
Since you're applying for a part-time role, be prepared to express your flexibility and enthusiasm for fitting this job into your life. Share how your current commitments complement your availability and why you’re motivated to work in emergency medical services even on a part-time basis.
✨Scenario-Based Questions Are Key
Expect scenario-based questions during the interview that test your ability to respond to emergencies. Think through some common situations you might face on the job at South Tyneside Council and how you would handle them. This will not only prepare you for the questions but also help you convey your quick-thinking skills.
