Revenues Officer (Billing, Collection and Recovery) – 18.5 hpw in South Shields

Revenues Officer (Billing, Collection and Recovery) – 18.5 hpw in South Shields

South Shields Full-Time 33699 - 33699 £ / year (est.) No working from home possible
South Tyneside Council

At a Glance

  • Tasks: Assist with Council Tax, Business Rates, and Housing Benefit billing and recovery.
  • Company: Join a supportive team in the Revenues and Benefits Service.
  • Benefits: Competitive salary, flexible working, and excellent benefits package.
  • Other info: Hybrid working available; great opportunity for career growth.
  • Why this job: Make a difference in your community while developing your skills.
  • Qualifications: 5 GCSEs at Grade C or above, including Maths and English.

The predicted salary is between 33699 - 33699 £ per year.

We are looking for a team player who is highly organised and self‑motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Revenues Team.

As a Revenues Officer, you will assist in the day to day activities concerning Council Tax, Business Rates, Housing Benefit overpayment billing, collection and recovery. You will constantly challenge the way we do things, supporting change through innovation and new solutions to ensure continuous service improvement.

If you are enthusiastic, have the necessary skills and experience to join our team and are dedicated to continuous improvement, we would like to hear from you.

You will have 5 GCSE’s at Grade C and above, including Maths and English and have significant experience of council tax and/or business rates collection. Experience of using Academy Revenues software package would be an advantage but is not essential.

For an informal discussion about this post, please contact Cheryl Benham, Revenues Team Leader on (0191) 424 4211.

We offer an excellent benefits package and further information is available here.

We do not currently offer skilled worker visa sponsorship.

Closing date: Noon, Wednesday 15 July 2026.

South Tyneside Council

Contact Details:

South Tyneside Council Recruitment Team

We think you need these skills to ace Revenues Officer (Billing, Collection and Recovery) – 18.5 hpw in South Shields

Organisational Skills
Self-Motivation
Effective Communication Skills
Council Tax Collection
Business Rates Collection
Housing Benefit Overpayment Billing
Change Management