At a Glance
- Tasks: Provide high-quality customer service and resolve enquiries efficiently.
- Company: Join the Housing Contact Centre located at the Town Hall in South Shields.
- Benefits: Enjoy a salary of £28,598 pa and hybrid working options.
- Other info: This is a fixed-term contract until August 2027.
- Why this job: Be the first point of contact for customers in a supportive environment.
- Qualifications: Experience in customer service is essential for this role.
The predicted salary is between 28598 - 28598 £ per year.
£28,598 pa
Fixed Term Contract until August 2027
Hours of Work: Monday to Friday, 10.30 am – 6.30 pm
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers as the first point of contact, answering and resolving their enquiries and dealing with requests for service efficiently and effectively.
This role is based within our Housing Contact Centre at the Town Hall, South Shields. Hybrid working is available.
For an informal discussion, please contact Lynsey Robertson, Housing Customer Service Manager, at (0191) 426 8302.
Customer Service Advisor in South Shields employer: South Tyneside Council
Work at the Town Hall in South Shields, offering a competitive salary and hybrid working. The Housing Contact Centre prioritises excellent customer service and supports its team members.
