At a Glance
- Tasks: Support adults to live independently and coordinate care services.
- Company: Forward-thinking Council focused on innovative adult social care.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a motivated team and help shape the future of social care.
- Why this job: Make a real difference in people's lives and lead positive change.
- Qualifications: Experience in health and social care, strong communication skills required.
The predicted salary is between 39634 - 48442 £ per year.
A key part of our Adult Social Care Strategy, and as a direct response to resident feedback, our new Help to Live at Home Model was developed to support adults to live independently in their own homes and communities. Providing both short- and longer-term support, including a rapid response service to reduce hospital admissions, the model also provides a night visiting service.
The Senior Support Coordinator will work closely with the Support Coordination Manager and provide support with a range of tasks, becoming a valuable interface between operational social care practitioners and service providers, supporting care planning, the brokerage of services and the accurate recording of service and financial information. The role will help challenge the status quo and help lead change to ensure Adults within South Tyneside are supported to Live Better Lives.
About You: You will have significant experience of operational issues within a regulated health and social care environment and be proficient in the use of ICT, including Social Care Databases, such as Liquidlogic. With excellent communication skills you will be able to develop and maintain effective relationships with a wide range of stakeholders. You will need the confidence and ability to demonstrate sound professional judgements when making decisions and have the ability to support real change. If you are up for a challenge, this is a great opportunity for someone with the right drive and ambition to join our highly motivated leadership team. The successful candidate will share our enthusiasm, contributing to and influencing improved performance at an individual, team and service level.
About Us: Adult Social Care is changing in South Tyneside. We are a forward-thinking Council that is developing innovative approaches to meet our challenges. Focusing on People, Place and Partnerships, this is a great time to join us. With our new Council Leadership, and a recent service review, we are developing a new 5-year Vision and Strategy for Adult Social Care to help support the next stage of our journey. Working closely with all our partners our vision for the future is to see every person in South Tyneside with care and support needs "Living Better Lives", to fully utilise their strengths and assets, to remain safe and well; in the neighbourhoods and communities they call home. We want to work with all our partners to ensure the person only need tell their story once and that they have equal voice in coordinating their care and support. We understand promoting the importance of social justice and inclusion, respecting people’s rights, citizenship and participation.
Joining us at this time will ensure you are at the forefront of helping to develop and embed co-production and co-delivery, delivering new models of working through our Adult Social Care framework and contributing to our ambitious plans to fully embed our strengths-based practice, improve services and deliver better outcomes for the people of South Tyneside. We remain fully committed to supporting our staff to grow and develop, and we will provide you with the opportunity to use your skills and learn new ones. Through the development of our new Values and Behaviour Framework we will fully support staff to become Curious, Accountable, Responsive and Empowered (CARE).
For an informal discussion about this post, please contact Victoria Buglass, Support Coordination Team Manager on (0191) 424 7284. We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere.
South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre-employment checks. We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants. Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, 11 September 2026. Interviews will take place on 30 September 2026.
Senior Support Coordinator employer: South Tyneside Council
Jarrow School is an exceptional employer that prioritises staff well-being and work/life balance, making it an ideal place for those passionate about education. Located in South Tyneside, the school fosters a supportive and inclusive environment where employees can thrive while contributing to the development of young people. With a strong commitment to professional growth and a culture rooted in Respect, Resilience, and Responsibility, Jarrow School offers meaningful opportunities for those looking to make a positive impact in the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at South Tyneside Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from South Tyneside Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like South Tyneside Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at South Tyneside Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to South Tyneside Council:Before hitting send, make sure to tailor your application specifically to South Tyneside Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at South Tyneside Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
