Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, shelve books, process new materials, and support ICT use.
- Company: Join The Word, a modern library in South Shields, dedicated to community engagement.
- Benefits: Enjoy a competitive salary, excellent benefits, and a supportive team environment.
- Why this job: Be part of a vibrant team, make a difference, and enhance your customer service skills.
- Qualifications: Library experience and a background in working with children are essential.
- Other info: Fixed term contract until April 2026; apply by 17 July 2025.
The predicted salary is between 21500 - 29500 £ per year.
We are looking to recruit an experienced Library and Information Assistant. Duties will include providing customer information, shelving, processing new books and other materials, as well as assisting the public with use of ICT facilities.
You will be required to have library experience, as well as experience of working with children. If you enjoy working as part of a team, are well motivated with excellent customer care skills and would relish working in a modern library we would like to hear from you.
For an informal discussion about this post, please contact Julia Robinson, Principal Librarian on (0191) 424 7298.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere.
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants.
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Thursday 17 July 2025.
Library and Information Assistant (The Word, South Shields) employer: South Tyneside Council
Contact Detail:
South Tyneside Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library and Information Assistant (The Word, South Shields)
✨Tip Number 1
Familiarise yourself with the specific services and resources offered at The Word, South Shields. Understanding their unique offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Word. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to showcase your experience working with children. Think of specific examples where you've successfully engaged young users in library services, as this is a key aspect of the role.
✨Tip Number 4
Be ready to discuss your customer care skills in detail. Consider scenarios where you've gone above and beyond to assist customers, as this will highlight your suitability for a position that requires excellent interpersonal skills.
We think you need these skills to ace Library and Information Assistant (The Word, South Shields)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Library and Information Assistant position. Tailor your application to highlight your relevant experience in customer service and library work.
Highlight Relevant Experience: Make sure to emphasise your previous library experience and any work you've done with children. Use specific examples to demonstrate how your background aligns with the duties mentioned in the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for working in a modern library environment. Mention your motivation, teamwork skills, and customer care abilities, making it clear why you would be a great fit for the role.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a library setting.
How to prepare for a job interview at South Tyneside Council
✨Showcase Your Library Experience
Make sure to highlight your previous library experience during the interview. Discuss specific tasks you've handled, such as shelving, processing new materials, or assisting patrons with ICT facilities. This will demonstrate your familiarity with the role and its responsibilities.
✨Emphasise Customer Care Skills
Since excellent customer care is crucial for this position, prepare examples of how you've provided outstanding service in past roles. Think about situations where you resolved issues or went above and beyond to assist customers, especially in a library setting.
✨Prepare for Teamwork Questions
As the job requires working as part of a team, be ready to discuss your experiences collaborating with others. Share examples of successful teamwork, focusing on how you contributed to group goals and supported your colleagues.
✨Engage with the Interviewer
Don't forget to engage with the interviewer by asking insightful questions about the library's services or community involvement. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
