Support Medical Secretary

South Tyneside and Sunderland NHS Foundation Trust

Support Medical Secretary

The closing date is 17 June 2025

Applications for thisvacancy are restricted to Internal applicants only.

The Radiology Administrative Team provide a range of secretarial, support and administrative services to our patients and colleagues within the Directorate of Diagnostic Imaging. We expect enthusiasm, flexibility, teamwork, respect and compassion. In return we offer to develop your knowledge and experience of working in an administrative role in a clinical department within the NHS.

Come and join us.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Main duties of the job

This is a cross-site Post – you will be expected to work at both South TynesideHospital and Sunderland Royal Hospital as and when required.

Asa Support Secretary you will work closely within a team of secretarial andother administrative staff, providing a wide range of secretarial duties tosupport the Radiology Department. Youwill be involved in supporting our clinical teams, urgent reporting processes, appointmentsprocesses and general enquiries, providing excellent and timely administrative services toour patients.

This is a demandingbut very rewarding Post, dealing with patients and staff inside and outside ofthe Trust and will require excellent communication and interpersonal skills anda professional, friendly and approachable manner.

Youshould be educated to GCSE level or equivalent, with passes in English Language andMaths or equivalent literacy and numeracy Level 2 skills, or an NVQ Level 2 orequivalent vocational experience.Effective IT skills are essential as all work is undertaken using avariety of software packages. You willhave significant experience of working within administrative team using allRadiology IT systems, including Soliton and Meditech.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust – There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust\’s Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits – Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Job responsibilities

The provision of an effective administrative and secretarial support service to the RadiologyDepartment, working within the medical secretarial team.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Personal Qualities

• Able to work under pressure.
• To meet deadlines and prioritise workload.
• Use initiative to problem-solve.
• Able to work independently and as part of a team.

Qualifications

• Level 2 literacy & numeracy GCSE Maths and English Language C or above, or equivalent.
• NVQ Level 2 or equivalent vocational experience which provides a working knowledge of:
• Knowledge of medical terminology.
• RSA II Typewriting, Word Processing.

Experience

• Working in a busy office environment.
• Communicating with people at all levels.
• Previous medical administration experience.
• Previous patient pathway and RTT experience.
• Previous medical secretarial experience.

Skills & Knowledge

• Soliton and Meditech.
• IT expertise including advanced keyboard skills.
• Organisational skills.

Other

• Please provide a contact telephone number.

Physical Skills

• There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support.
• Therefore, you must be able to meet the travel requirements of the role.

Employer name

South Tyneside and Sunderland NHS Foundation Trust

£24,071 to £25,674 a yearcurrent rate pro-rata (25/26 pay award pending)

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