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- Tasks: Support the Radiology Department with secretarial and administrative duties across two hospital sites.
- Company: Join South Tyneside and Sunderland NHS Foundation Trust, dedicated to compassionate healthcare.
- Benefits: Enjoy flexible working, career progression, and access to fitness and childcare support.
- Why this job: Be part of a caring team making a real impact in patient care and community health.
- Qualifications: GCSEs in English and Maths or equivalent; experience in medical administration preferred.
- Other info: This role is internal only; applications must include a contact number.
The predicted salary is between 24071 - 25674 £ per year.
The Radiology Administrative Team provides a range of secretarial, support and administrative services to our patients and colleagues within the Directorate of Diagnostic Imaging. We expect enthusiasm, flexibility, teamwork, respect and compassion. In return, we offer to develop your knowledge and experience of working in an administrative role in a clinical department within the NHS.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application.
Main duties of the job:
- This is a cross-site Post - you will be expected to work at both South Tyneside Hospital and Sunderland Royal Hospital as and when required.
- As a Support Secretary, you will work closely within a team of secretarial and other administrative staff, providing a wide range of secretarial duties to support the Radiology Department.
- You will be involved in supporting our clinical teams, urgent reporting processes, appointments processes and general enquiries, providing excellent and timely administrative services to our patients.
- This is a demanding but very rewarding Post, dealing with patients and staff inside and outside of the Trust and will require excellent communication and interpersonal skills and a professional, friendly and approachable manner.
You should be educated to GCSE level or equivalent, with passes in English Language and Maths or equivalent literacy and numeracy Level 2 skills, or an NVQ Level 2 or equivalent vocational experience. Effective IT skills are essential as all work is undertaken using a variety of software packages. You will have significant experience of working within an administrative team using all Radiology IT systems, including Soliton and Meditech.
Personal Qualities:
- Able to work under pressure.
- To meet deadlines and prioritise workload.
- Use initiative to problem-solve.
- Able to work independently and as part of a team.
Qualifications:
- Level 2 literacy & numeracy GCSE Maths and English Language C or above, or equivalent.
- NVQ Level 2 or equivalent vocational experience which provides a working knowledge of medical terminology.
- RSA II Typewriting, Word Processing.
Experience:
- Working in a busy office environment.
- Communicating with people at all levels.
- Previous medical administration experience.
- Previous patient pathway and RTT experience.
- Previous medical secretarial experience.
Skills & Knowledge:
- Soliton and Meditech.
- IT expertise including advanced keyboard skills.
- Organisational skills.
There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role.
Support Medical Secretary employer: South Tyneside And Sunderland Nhs Foundation Trust
Contact Detail:
South Tyneside And Sunderland Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific software used in the Radiology Department, such as Soliton and Meditech. Having hands-on experience or knowledge of these systems can set you apart from other candidates.
✨Tip Number 2
Network with current employees within the NHS Trust. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable during interviews.
✨Tip Number 3
Demonstrate your understanding of medical terminology and patient pathways during any discussions or interviews. This shows that you are not only qualified but also genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss how you handle pressure and prioritise tasks. The role is demanding, so showcasing your organisational skills and ability to work under stress will be crucial.
We think you need these skills to ace Support Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Medical Secretary position. Highlight key skills such as communication, IT proficiency, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in medical administration and secretarial roles. Emphasise your familiarity with Radiology IT systems like Soliton and Meditech, as well as your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the NHS. Mention specific examples of how your skills and experiences align with the job requirements, particularly your organisational skills and ability to prioritise tasks.
Provide Contact Information: Make sure to include your contact telephone number on your application form. This will facilitate quick communication should the Trust need to reach you regarding your application.
How to prepare for a job interview at South Tyneside And Sunderland Nhs Foundation Trust
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the NHS. Talk about why you want to work in a supportive environment like the Radiology Department and how you can contribute to the team's goals.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with colleagues and patients in previous roles. Highlight any experience you have in a busy office environment.
✨Familiarise Yourself with Relevant IT Systems
Brush up on your knowledge of Soliton and Meditech, as well as general IT skills. Be ready to discuss your experience with these systems and how you can quickly adapt to new software.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and prioritise tasks. Think of specific situations where you've successfully managed competing deadlines or solved problems independently or as part of a team.
