IT Infrastructure Analyst

Overview

Here at South Thames Colleges Group, we are seeking an IT Infrastructure Analyst to oversee both on-site networks and cloud-based infrastructures, with a primary focus on hosted active directory services as well as Azure technologies, while remaining versatile enough to incorporate other platforms as necessary.

Responsibilities

• Be responsible for the comprehensive management, maintenance, and enhancement of IT systems to ensure uninterrupted operations, robust security, and continuous improvement.
• Manage IT infrastructure projects under the guidance of the Deputy IT Director, including the design, implementation, and optimisation of IT systems to support organisational objectives.
• Ensure core systems are regularly maintained, upgraded, and secured to meet strict compliance standards and safeguard against potential threats.
• Act as a key escalation point for the college onsite support teams after they have exhausted available resources, providing advanced technical expertise as part of the 3rd line support framework.
• Diagnose and resolve complex technical issues, leveraging a combination of technical knowledge, diagnostic skills, and collaboration with vendors or external support teams to minimise downtime and maintain smooth operations.
• Demonstrate strong expertise in cloud and on-premises backend services, including Azure, Exchange, Intune, SharePoint, and cloud services, with a detailed understanding of Microsoft Active Directory, desktop and server operating systems, and Microsoft System Management Tools.
• Apply an in-depth understanding of network technology, topologies, and services to support and optimise IT infrastructure.

Requirements / Qualifications

• Proven experience in managing IT infrastructure with a focus on cloud and on-premises services (Azure, Exchange, Intune, SharePoint).
• Strong knowledge of Microsoft Active Directory, desktop and server operating systems, and Microsoft System Management Tools.
• Solid understanding of network technology and network topologies.
• Proactive, detail-oriented professional able to anticipate challenges and drive innovation within a collaborative team.
• Ability to work with cross-functional teams and communicate effectively with technical and non-technical stakeholders.

Location & Travel

Predominantly based at Merton College, this is a Group Wide Post and you will need to travel/work from any of STCG Campuses as required.

Closing Date

Closing date for the return of completed applications is 3rd October 2025.

Benefits & Conditions

• Generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year, plus 5 days Wellbeing leave.
• Excellent pension scheme with significant employer contribution (Teachers Pensions or Local Government Pension Scheme).
• Subsidised sports facilities and opportunities for professional development and training.
• Salary sacrifice cycle-to-work scheme.
• Enhanced DBS check, satisfactory references, online search, and proof of eligibility to work in the UK.

Equality & Inclusion

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

About STCG

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. STCG is one of London’s largest providers of post-16 education and training and contributes to local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.