Clinical Support Worker/Clinical Support Worker Higher Level
Band 2/3
Main area Corporate Services Grade Band 2/3 Contract Fixed term: 12 months (due to funding) Hours
- Full time
- Part time
Various hours (up to 37.5 hours per week) Job ref 328-CSW-FHS-8038275-A
Site Friarage Hospital Town Northallerton Salary £25,272 - £27,476 per annum (pro rata) Salary period Yearly Closing 02/11/2026 23:59
Job overview
Up to 37.5 Hours per week (Initial Contract will be fixed term for 12 months)
Please you will be based at Friarage Hospital and opportunities on various wards
Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.
CSWs can work in hospitals, GP practices, people’s own homes or in the community; roles can vary depending on the environment in which they work.
They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.
The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.
The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.
Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
Post holders will be appointed at band 2 or band 3 depending upon qualifications.
Band 2 requirements – willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
or
Short courses and completion of
competency workbook equivalent
to Level 3 in a range of patient and
and/or
Equivalent knowledge and
experience in a range of clinical
care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of
care and related procedures
- clinical observations
- knowledge of relevant
legislation
There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge & Skills
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient
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Clinical Support Worker/Clinical Support Worker Higher Level in Northallerton employer: South Tees
University Hospitals Tees is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong emphasis on professional development, employees are encouraged to enhance their skills through established training programmes and access to postgraduate courses. Located in Middlesbrough, the trust offers a collaborative culture where team members can thrive while contributing to outstanding patient care across multiple sites.
