South Staffordshire Water is seeking an experienced Strategic Consumer Research & Insight Lead to ensure the voice of customers informs our 2029 price review and long-term plans. Based in the West Midlands or Cambridge, this hybrid role leads a programme of consumer research shaping investment priorities and service improvements.
Reporting to the Strategy & Regulation Director, you will design qualitative and quantitative studies, manage agencies, and present clear, evidence-based
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Strategic Consumer Insight Lead - Hybrid (Water) in Walsall employer: South Staffs Water
South Staffordshire Water is an exceptional employer, offering a unique opportunity to shape the future of water through the Price Review 2029 initiative. With a strong focus on employee growth, collaboration, and meaningful impact, our work culture fosters innovation and engagement with senior stakeholders, ensuring that every team member can contribute to sustainable solutions for our communities. Join us in a role where your expertise will not only influence strategic decisions but also create lasting change in the water industry.
