South Staffordshire Water seeks an experienced Strategic Consumer Research & Insight Lead in a hybrid role (Walsall/Cambridge). The role drives a comprehensive consumer research programme shaping PR29, long-term plans and investment decisions.
Reporting to Strategy & Regulation, you will lead qualitative and quantitative research, manage agencies, and deliver insights that influence customer outcomes and environmental strategies.
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Strategic Consumer Insight Lead for Regulated Utilities in Walsall employer: South Staffs Water
South Staffordshire Water is an exceptional employer, offering a unique opportunity to shape the future of water through the Price Review 2029 initiative. With a strong focus on employee growth, collaboration, and meaningful impact, our work culture fosters innovation and engagement with senior stakeholders, ensuring that every team member can contribute to sustainable solutions for our communities. Join us in a role where your expertise will not only influence strategic decisions but also create lasting change in the water industry.
