At a Glance
- Tasks: Support the operation and maintenance of our clean water distribution network in a hands-on role.
- Company: Join South Staffs Water, dedicated to delivering safe and reliable water.
- Benefits: Enjoy a competitive salary, pension contributions, and 24/7 remote GP access.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference by ensuring customers receive clean, great-tasting water every day.
- Qualifications: Full UK driving licence and safety training required; experience in utilities is a plus.
The predicted salary is between 29000 - 29000 € per year.
South Staffs Water is committed to delivering clean, safe, reliable water to our customers and you can play a key part in making that happen. We’re looking for a proactive and safety‑focused Network Assistant to support the operation and maintenance of our clean water distribution network. This is a hands‑on role where no two days are the same. You’ll help maintain water quality, support network performance, and ensure our assets are operating safely and efficiently.
As a Network Assistant at South Staffs Water, you will play a vital role in supporting the safe, reliable, and efficient operation of our clean water distribution network. Working across our regions in a hands‑on, field‑based capacity, you’ll carry out structured flushing, water quality monitoring, and asset inspections to help maintain high water quality standards and regulatory compliance. This role is essential to ensuring our customers receive clean, clear, great‑tasting water every day, while contributing to the overall performance and resilience of the network.
Responsibilities
- Carry out structured flushing of clean water mains within District Metered Areas (DMAs)
- Operate valves and hydrants safely to maintain water quality
- Assist in identifying discolouration risks and implementing corrective actions
- Provide accurate information to customers when required
- Support other operational activities as needed
- Work in full compliance with Health & Safety policies and procedures
- Follow NRSWA requirements when working on or near highways
- Adhere to risk assessments, method statements, and safe systems of work
- Promote a strong safety culture, especially during lone working
- Capture and record water quality data (e.g., turbidity, chlorine)
- Ensure accurate and timely data entry into asset management systems
- Report anomalies or potential water quality issues promptly
- Conduct routine inspections including trunk main walks, air valve inspections, and valve operations and condition checks
- Support fault identification, escalation, and network investigations
- Assist with leakage detection activities
- Monitor network performance indicators, particularly turbidity (NTU)
- Support proactive interventions to maintain compliance and performance
- Work independently when required, managing workload and safety
- Collaborate with Network & Supply, Water Quality, and operational teams
- Maintain clear communication with supervisors and colleagues
- Participate in occasional evening, weekend, or emergency response work (additional pay applies)
What You’ll Need
Skills & Experience
- Experience in field‑based or operational roles (utilities, construction, or similar)
- Awareness of water distribution networks (desirable)
- Understanding of water quality principles (desirable)
- Ability to work safely in public highway environments
- Strong attention to detail and accurate data recording
- Problem‑solving mindset with the ability to identify and escalate issues
- Clear communication skills
- Self‑motivation and the ability to work independently
- Team‑oriented approach
Qualifications
- Full clean UK driving licence (essential)
- NRSWA accreditation
- Water Hygiene / EUSR registration
- Health & Safety training (manual handling, First Aid)
What You’ll Get in Return
- Competitive Salary of £29,000 per annum
- Company pension with employer contribution
- Store discount for personal shopping needs
- 24‑hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
- 25/7 remote GP access
Network Assistant in Walsall employer: South Staffs Water
At South Staffs Water, we pride ourselves on being an excellent employer, offering a competitive salary of £29,000 and a supportive work culture that prioritises safety and employee well-being. Our team members enjoy unique benefits such as a company pension with employer contributions, store discounts, and access to a 24-hour helpline for confidential advice, all while contributing to the vital mission of delivering clean, safe water to our communities in Walsall and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Network Assistant in Walsall
✨Tip Number 1
Get to know the company! Research South Staffs Water and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since this role is field-based, be ready to demonstrate your practical skills. Brush up on water quality principles and safety protocols to impress during any practical evaluations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining South Staffs Water and contributing to their mission of delivering clean, safe water.
We think you need these skills to ace Network Assistant in Walsall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Assistant role. Highlight any relevant experience in field-based or operational roles, especially if you've worked in utilities or construction. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your application, don’t just list your qualifications—show us how you’ve used them! If you have experience with water quality principles or working safely in public highway environments, give us examples. We love a good story that showcases your problem-solving mindset!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details without missing anything. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at South Staffs Water
✨Know Your Stuff
Make sure you brush up on your knowledge of water distribution networks and water quality principles. Familiarise yourself with the specific responsibilities of a Network Assistant, like structured flushing and asset inspections, so you can confidently discuss how your experience aligns with the role.
✨Safety First
Since this role involves working in public highway environments, be prepared to talk about your understanding of Health & Safety policies. Highlight any relevant training you've had, such as NRSWA accreditation or First Aid, to show you're safety-focused and ready for the hands-on nature of the job.
✨Show Off Your Problem-Solving Skills
Think of examples from your past experiences where you've identified issues and implemented solutions, especially in field-based roles. This will demonstrate your proactive mindset and ability to handle challenges effectively, which is crucial for maintaining network performance.
✨Communicate Clearly
As a Network Assistant, you'll need to provide accurate information to customers and collaborate with various teams. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you’ve successfully communicated in previous roles, especially when dealing with technical information.
