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For Companies At a Glance
- Tasks: Monitor and manage water supply systems using real-time data and modern tech.
- Company: Join South Staffs Water, a leader in providing clean water to millions.
- Benefits: Competitive salary, generous leave, pension contributions, and 24/7 support services.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: Strong IT skills and a calm, customer-focused approach are essential.
- Other info: Dynamic role with opportunities for growth in a purpose-driven environment.
The predicted salary is between 32000 - 40000 £ per year.
Join South Staffs Water as a Network Controller and play a vital role in keeping our communities supplied with safe, reliable water. You’ll work at the centre of our operations, using real‑time data and modern monitoring systems to keep the network running smoothly and support customers when it matters most. If you’re calm under pressure, confident with technology, and motivated by work that truly makes a difference, this is a rewarding opportunity to build your career in a fast‑paced, purpose‑driven environment.
About Us
At South Staffs Water, we deliver clean and reliable water supplies to around 1.7 million customers within the South Staffs and Cambridge regions. As a water only Company, providing clean, healthy water 24 hours a day, 365 days a year is at the very heart of what we do and that’s where you come in.
The Role
As a Network Controller with South Staffs Water, you will oversee the safe and efficient running of the water supply system using SCADA, data loggers, and visualisation tools. The role ensures system stability, protects water quality, and supports operational teams and customers.
Key Responsibilities
- Monitor real‑time system data, respond to alarms, and manage water movement to maintain reservoir levels and prevent water quality issues.
- Escalate abnormalities and support outages and authorised operations in line with company procedures.
- Coordinate out‑of‑hours callouts for operational staff and duty officers.
- Maintain customer supplies through collaboration with the call centre and support customer notifications via ECHO and company websites.
- Contribute to achieving key ODIs, including CMEX, Interruptions to Supply, and Water Quality.
- Monitor and respond to security alarms, notifying relevant personnel and logging issues with business partners.
- Escalate incidents in accordance with Emergency Procedures.
- Raise and assign work orders out of hours and report nuisance alarms or system issues to relevant teams.
Skills & Knowledge
- Strong IT literacy and confidence using digital monitoring systems.
- Clear and effective communication skills with colleagues at all levels.
- Ability to work collaboratively and remain composed under pressure.
- Working knowledge of SCADA and data logging systems (desirable).
- Licence to Operate – Bronze Level (desirable).
- Customer‑focused approach with a commitment to protecting service and water quality.
- Proactive, reliable, and decisive when responding to operational issues.
- Strong teamwork ethic and willingness to support continuous improvement.
What You’ll Get In Return
- A competitive salary plus benefits.
- 25 days annual leave, plus 8 extra days leave in lieu of bank holidays, as this role operates on a rota basis.
- Company pension with employer contributions.
- 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters.
- Eyecare vouchers – via Specsavers.
- Employee Assistance Programme (EAP).
- 24/7 remote GP access.
Water Network Controller in Oswestry employer: South Staffs Water
Contact Detail:
South Staffs Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Network Controller in Oswestry
✨Tip Number 1
Network, network, network! Reach out to people in the water industry, especially those at South Staffs Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your SCADA and data logging knowledge. Be ready to discuss how you’d handle real-time data challenges and keep the water supply running smoothly.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with digital monitoring systems, make sure to highlight that in conversations. It’s a big plus for the Network Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Water Network Controller in Oswestry
Some tips for your application 🫡
Show Your Passion for Water Supply: When writing your application, let us know why you're excited about keeping communities supplied with safe, reliable water. Share any relevant experiences or motivations that connect you to the role of a Network Controller.
Highlight Your Tech Skills: Since we’re all about using modern monitoring systems, make sure to showcase your IT literacy and any experience with SCADA or data logging systems. We want to see how comfortable you are with technology!
Communicate Clearly: Effective communication is key in this role. Use your application to demonstrate your ability to convey information clearly and concisely. This will show us that you can collaborate well with colleagues and support our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at South Staffs Water
✨Know Your Tech
Familiarise yourself with SCADA and data logging systems, as these are crucial for the Water Network Controller role. Be ready to discuss how you've used similar technologies in past experiences or how you would approach learning them.
✨Stay Calm Under Pressure
Since the job involves responding to alarms and managing water movement, practice scenarios where you might need to think on your feet. Share examples from your past where you successfully handled stressful situations to demonstrate your composure.
✨Communicate Clearly
Effective communication is key in this role. Prepare to showcase your ability to convey information clearly, whether it’s with colleagues or customers. Think of specific instances where your communication skills made a difference in a team setting.
✨Customer Focus is Key
Highlight your commitment to customer service and protecting water quality. Be prepared to discuss how you would handle customer notifications and support during outages, showing that you understand the importance of maintaining customer trust.
