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For Companies At a Glance
- Tasks: Provide IT support and troubleshoot digital workplace challenges for 3000 employees.
- Company: Join South Staffordshire Plc, a leading utilities and infrastructure services company.
- Benefits: Earn up to £35,000, enjoy 25 days holiday, and access professional development.
- Other info: Dynamic role with opportunities for personal growth and meaningful contributions.
- Why this job: Make a real impact while working with cutting-edge technologies in a collaborative environment.
- Qualifications: Experience with InTune, customer service skills, and a desire to learn new tech.
The predicted salary is between 28000 - 42000 £ per year.
Join South Staffordshire Plc as a Digital Workplace Engineer (InTune) and play a key role in shaping a modern, seamless digital experience for our people. You’ll work across a diverse range of technologies, solve meaningful challenges, and help empower every employee to do their best work.
About Us
At South Staffordshire PLC, we’re a leading utilities and infrastructure services company committed to providing exceptional services to our customers across the UK. Our dedicated Group Services (IT) team plays a crucial role in ensuring our network infrastructure remains cutting-edge, reliable, and secure. We take pride in fostering a collaborative and innovative work environment where talented professionals can thrive.
The Role
As a Digital Workplace Engineer (InTune) you’ll be providing IT support to the circa 3000 employees we have based all around the country. You’ll need to be the sort of person who’s inquisitive, likes to problem-solve and is happy to get stuck in and fix things. You’ll need to be comfortable building relationships with people as you’ll be out and about in the business trouble-shooting. We are particularly looking for someone who has had experience working with InTune, using Autopilot, deploying applications/services and configuring corporate devices.
- 2nd line support of escalated Service Desk tickets that require in-depth trouble shooting or hands-on interaction of devices across our offices in the midlands
- Utilise ITSM tool to prioritise the impact of incoming cases
- Anti-Virus and Systems monitoring
- Supporting Users on both hardware and Software applications
- Maintain security infrastructure including antivirus software
- Intune management - Autopilot, application deployments, security configuration
- Administer Active Directory including Group Policies
- Build and support Windows 11, iOS/Android devices
- Basic network troubleshooting, TCP/IP and general WAN/LAN
- Patching and input managing networking equipment
- Assist in small project work alongside the Direct Delivery team
- Site visits as needed
What You’ll Need
- Driving License
- Extensive experience in a relevant field and/or a degree or IT qualification
- Great customer service skills
- Self-motivated to learn new technology
- Desire to gain new skills and experiences
- Customer service experience
What You’ll Get In Return
- A competitive salary up to £35,000 plus benefits
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Opportunity to enhance your skills and knowledge through professional development opportunities ensuring your ongoing growth
- A leadership structure designed to support your personal growth and development within the business
- The chance to make a meaningful impact on our company's success.
Digital Workplace Engineer (InTune) in Oswestry employer: South Staffordshire Plc
Contact Detail:
South Staffordshire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Workplace Engineer (InTune) in Oswestry
✨Tip Number 1
Network like a pro! Reach out to current employees at South Staffordshire Plc on LinkedIn. Ask them about their experiences and any tips they might have for landing the Digital Workplace Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your InTune knowledge. Be ready to discuss specific projects where you've used Autopilot or deployed applications. Show us how you’ve tackled challenges in the past – we love a good problem-solver!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond to help users. We want to see that you’re not just tech-savvy, but also great at building relationships with people.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at South Staffordshire Plc. Let’s get you started on this exciting journey!
We think you need these skills to ace Digital Workplace Engineer (InTune) in Oswestry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Workplace Engineer role. Highlight your experience with InTune, Autopilot, and any relevant IT qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and customer service experience.
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills, especially around device management and troubleshooting. We love seeing candidates who are self-motivated and eager to learn new technologies!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South Staffordshire Plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of InTune, Autopilot, and the deployment of applications. Be ready to discuss specific examples of how you've used these technologies in past roles. This will show that you're not just familiar with the tools, but that you can effectively apply them.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled tricky IT issues. Think about times when you had to troubleshoot hardware or software problems and how you resolved them. This will demonstrate your inquisitive nature and ability to get stuck in.
✨Emphasise Your Customer Service Experience
Since this role involves supporting around 3000 employees, highlight your customer service skills. Share examples of how you've built relationships and provided excellent support in previous positions. This will show that you understand the importance of user satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or upcoming projects. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.