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- Tasks: Support 3000 employees with IT solutions and troubleshoot tech issues.
- Company: Join South Staffordshire Plc, a leader in utilities and infrastructure services.
- Benefits: Earn up to £35,000, enjoy 25 days holiday, and access professional development.
- Other info: Dynamic role with opportunities for personal growth and skill enhancement.
- Why this job: Make a real impact while working with cutting-edge technologies in a collaborative environment.
- Qualifications: Experience with InTune, great customer service skills, and a passion for tech.
The predicted salary is between 35000 - 35000 £ per year.
Join South Staffordshire Plc as a Digital Workplace Engineer (InTune) and play a key role in shaping a modern, seamless digital experience for our people. You’ll work across a diverse range of technologies, solve meaningful challenges, and help empower every employee to do their best work.
At South Staffordshire PLC, we’re a leading utilities and infrastructure services company committed to providing exceptional services to our customers across the UK. Our dedicated Group Services (IT) team plays a crucial role in ensuring our network infrastructure remains cutting-edge, reliable, and secure. We take pride in fostering a collaborative and innovative work environment where talented professionals can thrive.
As a Digital Workplace Engineer (InTune) you’ll be providing IT support to the circa 3000 employees we have based all around the country. You’ll need to be the sort of person who’s inquisitive, likes to problem-solve and is happy to get stuck in and fix things. You’ll need to be comfortable building relationships with people as you’ll be out and about in the business trouble-shooting. We are particularly looking for someone who has had experience working with InTune, using Autopilot, deploying applications/services and configuring corporate devices.
- 2nd line support of escalated Service Desk tickets that require in-depth trouble shooting or hands-on interaction of devices across our offices in the midlands
- Utilise ITSM tool to prioritise the impact of incoming cases
- Anti-Virus and Systems monitoring
- Supporting Users on both hardware and Software applications
- Maintain security infrastructure including antivirus software
- Intune management - Autopilot, application deployments, security configuration
- Administer Active Directory including Group Policies
- Build and support Windows 11, iOS/Android devices
- Basic network troubleshooting, TCP/IP and general WAN/ LAN
- Patching and input managing networking equipment
- Assist in small project work alongside the Direct Delivery team
- Site visits as needed
What You’ll Need
- Driving License
- Extensive experience in a relevant field and/or a degree or IT qualification
- Great customer service skills
- Self-motivated to learn new technology
- Desire to gain new skills and experiences
- Customer service experience
What You’ll Get In Return
- A competitive salary up to £35,000 plus benefits
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Opportunity to enhance your skills and knowledge through professional development opportunities ensuring your ongoing growth
- A leadership structure designed to support your personal growth and development within the business
- The chance to make a meaningful impact on our company's success.
Digital Workplace Engineer (InTune) employer: South Staffordshire Plc
Contact Detail:
South Staffordshire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Workplace Engineer (InTune)
✨Tip Number 1
Network like a pro! Reach out to current employees at South Staffordshire Plc on LinkedIn. Ask them about their experiences and any tips they might have for landing the Digital Workplace Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your InTune knowledge. Be ready to discuss specific projects where you've used Autopilot or deployed applications. Show us how you’ve tackled challenges in the past, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your problem-solving approach and how you build relationships with users. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t just apply through job boards; head over to our website and submit your application there. It shows initiative and gives you a better chance of standing out. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Digital Workplace Engineer (InTune)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Workplace Engineer role. Highlight your experience with InTune, Autopilot, and any relevant IT support roles to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your problem-solving skills can help shape a modern digital experience for our employees.
Showcase Your Customer Service Skills: Since this role involves supporting around 3000 employees, emphasise your customer service experience. Share examples of how you've successfully resolved issues and built relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at South Staffordshire Plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of InTune, Autopilot, and the deployment of applications. Be ready to discuss specific examples of how you've used these technologies in past roles, as this will show your practical experience and problem-solving skills.
✨Show Off Your Customer Service Skills
Since you'll be supporting around 3000 employees, it's crucial to demonstrate your customer service abilities. Prepare to share instances where you've successfully resolved issues or built relationships with users, highlighting your communication skills and empathy.
✨Be Ready for Hands-On Troubleshooting
Expect some technical questions that may require you to think on your feet. Brush up on basic network troubleshooting and be prepared to explain how you would approach resolving common IT issues, especially those related to Windows 11 and mobile devices.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, ongoing projects, or the technologies they use. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.