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- Tasks: Provide technical support to the Planning Team and assist with various planning cases.
- Company: Join the award-winning South Staffordshire Council, known for its community focus.
- Benefits: Enjoy competitive pay, flexible working, generous leave, and modern office facilities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No specific qualifications required; just a willingness to learn and support.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a new part-time member to join our Technical Support Team for a 3‑month period, to support the planning service here at South Staffordshire. This is a new opportunity to join the Planning Team as a temporary Technical Support Officer. We are a busy service, dealing with a varied case load ranging from household extensions to major development sites, planning appeals, Tree Preservation Orders (TPOs) and triaging planning enforcement cases. The successful candidate would independently provide a variety of technical support to the Planning Team and our customers, including supporting the Council's Street Naming and Numbering function.
Responsibilities
- Support the planning service.
- Handle a varied case load ranging from household extensions to major development sites, planning appeals, Tree Preservation Orders (TPOs) and triaging planning enforcement cases.
- Provide technical support to the Planning Team and customers, including supporting the Council's Street Naming and Numbering function.
At South Staffordshire, the Planning Team works collaboratively to provide an excellent service, with everyone playing their part and supporting one another to achieve success. We are also rightly proud of our positive relationship with our local communities.
Why work for South Staffordshire Council?
We are an award‑winning Council that has lots to offer. We support flexible and agile ways of working, have strong IT support, great access by road to the Council offices in Codsall and free car parking. South Staffordshire is a diverse district, made up of a collection of large and small villages, each with its own distinctive character set in an attractive semi‑rural area on the western edge of the West Midlands conurbation. The council is located within a 5‑minute walk of Bilbrook train station which is a short journey from Wolverhampton station and 25 minutes from Birmingham New Street. Our main offices in Codsall have recently been modernised to provide a central community hub with partner organisations, local businesses, library, nursery, doctors' surgery and café all in one central location. Our offices are light and bright, with breakout areas, private meeting rooms, all benefitting from the latest modern technology.
About the Council
South Staffordshire Council is an ambitious and progressive council seeking to recruit candidates who can help us realize our ambitions and contribute to the delivery of our Council priorities: a skilled and prosperous district; a safe and sustainable district and a connected district. The council is also pioneering in its approach to become financially self‑sustainable by 2020 through the delivery of its Income and Efficiency Plan. At South Staffordshire Council, it's less about what we do; but the impact it will have on our 110,700 residents and 5,516 businesses. Our key ambitions include growing South Staffordshire's economy and helping create more jobs and opportunities for local people.
Benefits
We offer a wide range of benefits including competitive salaries that progress within different grades for the variety of jobs on offer; a generous annual leave entitlement starting at 24 days and increasing with service.
Technical Support Officer in Codsall employer: South Staffordshire Plc
Contact Detail:
South Staffordshire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer in Codsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at South Staffordshire Council. You never know who might give you a heads-up about the role or even put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching common questions for Technical Support roles. Think about how your skills can help with the varied case load mentioned in the job description. We want to see how you can make an impact right from day one!
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to handle the diverse challenges that come with supporting the Planning Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at South Staffordshire Council!
We think you need these skills to ace Technical Support Officer in Codsall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Technical Support Officer role. We want to see how you can contribute to our busy Planning Team, so don’t hold back on showcasing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your fit for the role.
Show Your Enthusiasm: Let your passion for the role shine through in your application! We love candidates who are excited about supporting our planning service and making a positive impact in the community. A bit of personality goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Technical Support Officer position. We can’t wait to hear from you!
How to prepare for a job interview at South Staffordshire Plc
✨Know Your Stuff
Make sure you brush up on the technical aspects related to planning services. Familiarise yourself with terms like Tree Preservation Orders and planning appeals. This will show that you're not just interested in the role, but that you understand the key responsibilities.
✨Show Your Team Spirit
Since the Planning Team works collaboratively, be ready to discuss your experience working in teams. Share examples of how you've supported colleagues or contributed to group projects. This will highlight your ability to fit into their positive team culture.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the team. For instance, you could ask about the types of cases they handle most frequently or how they measure success in the Technical Support Officer position. This shows your genuine interest in the job.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The council values a positive relationship with the community, so showing your enthusiasm and approachability can make a great impression.