HEAP Reception/File & Mail Clerk in Plymouth

HEAP Reception/File & Mail Clerk in Plymouth

Plymouth Full-Time No working from home possible
South Shore Community Action Council, Inc.

71 Obery Street, Plymouth MA

Join a team with a mission to help local families stay warm this winter!

South Shore Community Action Council (SSCAC) is a private nonprofit organization providing essential programs and services throughout the South Shore, Cape & Islands, and Wareham.

We are looking for a friendly, organized, and dependable Reception / File & Mail Clerk to join our Home Energy Assistance Program (HEAP) team at our Plymouth office.

HEAP is a federally funded program that helps eligible low- and moderate-income households with their winter home heating and utility costs. Your work will directly support a program that makes a meaningful difference for individuals and families in our community.

Full-Time Seasonal | Plymouth, MA | $21.18/hour

POSITION BENEFITS & HIGHLIGHTS

This is an excellent opportunity for someone who enjoys helping people, staying organized, working with a team, and supporting programs that have a meaningful impact on local families.

KEY RESPONSIBILITIES & CORE DUTIES

As a member of our HEAP team, you will provide important front-office and administrative support for this high-volume community assistance program.
**Your responsibilities will include:**

  • Welcome and assist clients in a professional and compassionate manner
  • Answer and direct telephone calls
  • Handle confidential information
  • Sort, date-stamp, file, and distribute incoming mail
  • Maintain organized paper and electronic files
  • Scan and upload documents
  • Perform copying, faxing, and other general office duties
  • Assist with day-to-day administrative needs of the HEAP program
  • Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality

JOB QUALIFICATIONS & REQUIREMENTS

As a member of our HEAP team, you will provide important front-office and administrative support for this high-volume community assistance program.
**Your responsibilities will include:**

  • Welcome and assist clients in a professional and compassionate manner
  • Answer and direct telephone calls
  • Handle confidential information
  • Sort, date-stamp, file, and distribute incoming mail
  • Maintain organized paper and electronic files
  • Scan and upload documents
  • Perform copying, faxing, and other general office duties
  • Assist with day-to-day administrative needs of the HEAP program
  • Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality

PRE-EMPLOYMENT CONDITIONS

As a member of our HEAP team, you will provide important front-office and administrative support for this high-volume community assistance program.
**Your responsibilities will include:**

  • Welcome and assist clients in a professional and compassionate manner
  • Answer and direct telephone calls
  • Handle confidential information
  • Sort, date-stamp, file, and distribute incoming mail
  • Maintain organized paper and electronic files
  • Scan and upload documents
  • Perform copying, faxing, and other general office duties
  • Assist with day-to-day administrative needs of the HEAP program
  • Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality

Date Posted: September 17, 2026

Application Deadline: September 28, 2026 (or until filled)

Please submit a cover letter, resume, and job application online. In-house candidates must apply with a minimum of a cover letter & resume.

USPS Mail Directly To:
SSCAC, Inc.

Human Resources

71 Obery Street

Plymouth MA 02360

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South Shore Community Action Council, Inc.

Contact Details:

South Shore Community Action Council, Inc. Recruitment Team